Does xAI have an SLA?

xAI does not publish a public uptime SLA for the services on file here. Terms may exist in enterprise contracts.

xAI SLA

AI · 0 of 1 services with an SLA · no public SLA · checked 47d ago

Official SLA Compare

Services

No SLAUnverified

xAI API (Grok models)

xAI publishes no SLA for it; its status page has no history this site can read.

ServicePromisedFirst creditObserved 365d

xAI API (Grok models)UnverifiedxAI publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed

Latest incidents

Status page

status.x.ai refuses automated readers, so observed uptime is not computed.

Support response times

xAI publishes no support response times.

About xAI

SpaceXAI LLC is an American artificial intelligence company founded by Elon Musk. It is a subsidiary of spaceflight company SpaceX, also founded by Musk, since February 2026. Source

Promise vs reality, last year

ServiceDowntime vs allowed

xAI API (Grok models)xAInone / n/aNo public SLANo promise to test

Promised in the SLAObserved on the vendor's status pagePartial historyShortfall

Status history: status.x.ai refuses automated readers, so observed uptime is not computed.
Status page: status.x.ai/
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