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Updated 23h ago

Promise vs reality: smallest gap

Actual downtime as a share of the downtime the SLA allows, over 365 days.

48 of 48 services

  1. 1Cloudflare Business plan (CDN / application services)Cloudflare · 16 days of history0%
  2. 2Cloudflare Enterprise (CDN / application services)Cloudflare · 16 days of history0%
  3. 3Cloudflare WorkersCloudflare · 16 days of history0%
  4. 4Droplets (CPU)DigitalOcean0%
  5. 5Volumes Block StorageDigitalOcean0%
  6. 6Twilio APIs (Twilio-branded APIs)Twilio0%
  7. 7Twilio Flex (Critical Scenarios)Twilio0%
  8. 8Twilio SendGrid Mail Send APITwilio0%
  9. 9Vercel platform (content serving)Vercel0%
  10. 10App PlatformDigitalOcean0%
  11. 11Container RegistryDigitalOcean0%
  12. 12DigitalOcean Kubernetes (DOKS) HA control planeDigitalOcean0%
  13. 13Managed DatabasesDigitalOcean0%
  14. 14Cloudflare QueuesCloudflare · 16 days of history0%
  15. 15Cloudflare R2Cloudflare · 16 days of history0%
  16. 16Regional Load BalancersDigitalOcean0%
  17. 17Spaces Object StorageDigitalOcean0%
  18. 18Vertex AI (Gemini API on Vertex)Google Cloud · 208 days of history0%
  19. 19OpenAI API Scale TierOpenAI · 14 days of history0%
  20. 20Pinecone Database (pod-based and serverless)Pinecone11%
  21. 21Datadog Core ServicesDatadog52%
  22. 22GitHub PackagesGitHub95%
  23. 23Cloud StorageGoogle Cloud · 208 days of history147%
  24. 24MongoDB Atlas (database clusters)MongoDB227%
  25. 25Claude API Priority TierAnthropic240%
  26. 26Confluent Cloud ksqlDBConfluent372%
  27. 27Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)Supabase622%
  28. 28BigQueryGoogle Cloud · 208 days of history733%
  29. 29Cloud SQLGoogle Cloud · 208 days of history733%
  30. 30Compute EngineGoogle Cloud · 208 days of history733%
  31. 31Amazon BedrockAWS822%
  32. 32Amazon S3 (Standard)AWS822%
  33. 33GitHub Enterprise CloudGitHub828%
  34. 34GitHub ActionsGitHub883%
  35. 35Jira (Cloud)Atlassian1194%
  36. 36Amazon RDS (Multi-AZ)AWS1644%
  37. 37AWS LambdaAWS1644%
  38. 38Elastic Cloud Hosted (formerly Elasticsearch Service)Elastic1708%
  39. 39Elastic Cloud ServerlessElastic1708%
  40. 40Snowflake Postgres (HA instances)Snowflake2887%
  41. 41WarpStream BYOCConfluent3721%
  42. 42Confluent Cloud (Kafka clusters)Confluent3721%
  43. 43Confluent Cloud for Apache FlinkConfluent3721%
  44. 44Confluent Cloud Fully Managed ConnectorsConfluent3721%
  45. 45Confluent Cloud Schema Registry (Stream Governance)Confluent3721%
  46. 46Amazon DynamoDBAWS8219%
  47. 47Amazon EC2AWS8219%
  48. 48Snowflake Service (Data Cloud)Snowflake14433%

Share of the SLA's downtime allowance used by major incidents over the last 365 days (or the history available). Under 100% is inside the promise.

Not ranked: 34 services without the data for this metric

Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

How this is measured

Weekly: SLA changes from cloud, data and AI vendors, Fridays.