Promised uptime vs actual

35 vendors ยท 99 services

Promise vs reality: smallest gap

Actual downtime as a share of the downtime the SLA allows, over 365 days.
  1. 1WarpStream BYOCConfluent promises 99.999% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  2. 2Confluent Cloud (Kafka clusters)Confluent promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  3. 3Confluent Cloud for Apache FlinkConfluent promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.0%
  4. 4Confluent Cloud Fully Managed ConnectorsConfluent promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  5. 5Confluent Cloud Schema Registry (Stream Governance)Confluent promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.0%
  6. 6Droplets (CPU)DigitalOcean promises 99.99% uptime, with a 100% credit when it misses; its status page showed no major outage in the last year.0%
  7. 7Volumes Block StorageDigitalOcean promises 99.99% uptime, with a 100% credit when it misses; its status page showed no major outage in the last year.0%
  8. 8Twilio APIs (Twilio-branded APIs)Twilio promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the 56 days on file.0%
  9. 9Twilio Flex (Critical Scenarios)Twilio promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the 56 days on file.0%
  10. 10Twilio SendGrid Mail Send APITwilio promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the 56 days on file.0%
  11. 11Vercel platform (content serving)Vercel promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  12. 12App PlatformDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  13. 13Container RegistryDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  14. 14DigitalOcean Kubernetes (DOKS) HA control planeDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  15. 15Managed DatabasesDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  16. 16Cloudflare QueuesCloudflare promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 71 days on file.0%
  17. 17Cloudflare R2Cloudflare promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 71 days on file.0%
  18. 18Confluent Cloud ksqlDBConfluent promises 99.9% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.0%
  19. 19Regional Load BalancersDigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  20. 20Spaces Object StorageDigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.0%
  21. 21Vertex AI Platform (training, prediction, pipelines)Google Cloud promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.0%
  22. 22OpenAI API Scale TierOpenAI promises 99.9% uptime; its status page showed no major outage in the 58 days on file.0%
  23. 23Gemini API on Vertex AIGoogle Cloud promises 99.5% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.0%
  24. 24NVIDIA Cloud Functions (NVCF)NVIDIA promises 99% uptime; its status page showed no major outage in the last year.0%
  25. 25Pinecone Database (pod-based and serverless)Pinecone promises 99.95% uptime, with a 10% credit when it misses; its status page showed 30 min of major outage in the last year.11%
  26. 26Datadog Core ServicesDatadog promises 99.8% uptime; its status page showed 7.1 h of major outage in the last year.40%
  27. 27GitHub PackagesGitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 8.3 h of major outage in the last year.95%
  28. 28Cloud StorageGoogle Cloud promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.121%
  29. 29MongoDB Atlas (database clusters)MongoDB promises 99.995% uptime, with a 10% credit when it misses; its status page showed 60 min of major outage in the last year.227%
  30. 30Claude API Priority TierAnthropic promises 99.5% uptime; its status page showed 4.3 d of major outage in the last year.238%
  31. 31Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)Supabase promises 99.9% uptime, with a 10% credit when it misses; its status page showed 36 h of major outage in the last year.411%
  32. 32BigQueryGoogle Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.607%
  33. 33Cloud SQLGoogle Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.607%
  34. 34Compute EngineGoogle Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.607%
  35. 35Amazon BedrockAWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.822%
  36. 36Amazon S3 (Standard)AWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.822%
  37. 37GitHub ActionsGitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 3.3 d of major outage in the last year.910%
  38. 38GitHub Enterprise CloudGitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 3.6 d of major outage in the last year.983%
  39. 39Jira (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status page showed 2.3 d of major outage in the last year.1235%
  40. 40Amazon RDS (Multi-AZ)AWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.1644%
  41. 41AWS LambdaAWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.1644%
  42. 42Elastic Cloud Hosted (formerly Elasticsearch Service)Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.1686%
  43. 43Elastic Cloud ServerlessElastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.1686%
  44. 44Snowflake Postgres (HA instances)Snowflake promises 99.95% uptime; its status page showed 5.1 d of major outage in the last year.2791%
  45. 45Cloudflare WorkersCloudflare promises 99.99% uptime, with a 10% credit when it misses; its status page showed 7.6 h of major outage in the 71 days on file.4481%
  46. 46Amazon DynamoDBAWS promises 99.999% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.8219%
  47. 47Amazon EC2AWS promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.8219%
  48. 48Snowflake Service (Data Cloud)Snowflake promises 99.99% uptime; its status page showed 5.1 d of major outage in the last year.13953%
  49. 49Cloudflare Business plan (CDN / application services)Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.over
  50. 50Cloudflare Enterprise (CDN / application services)Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.over

Share of the SLA's downtime allowance used by major incidents over the last 365 days (or the history available). Under 100% is inside the promise.

Not ranked: 49 services without the data for this metric