Promised uptime vs actual

35 vendors ยท 99 services

Services

Missed its SLA99.95%
AWS Lambda
AWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Missed its SLA99.9%
Amazon Bedrock
AWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Missed its SLA99.999%
Amazon DynamoDB
AWS promises 99.999% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Missed its SLA99.99%
Amazon EC2
AWS promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Missed its SLA99.95%
Amazon RDS (Multi-AZ)
AWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Missed its SLA99.9%
Amazon S3 (Standard)
AWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
No SLA
Claude API (Standard tier)
Anthropic publishes no SLA for it; its status page showed 4.4 d of major outage in the last year.
Observed 98.805% over 365 days
Missed its SLA99.5%
Claude API Priority Tier
Anthropic promises 99.5% uptime; its status page showed 4.3 d of major outage in the last year.
Observed 98.809% over 365 days
No SLA
Claude Enterprise (claude.ai)
Anthropic publishes no SLA for it; its status page showed 4.5 d of major outage in the last year.
Observed 98.757% over 365 days
No SLA
Apple Push Notification service (APNs)
Apple publishes no SLA for it; its status page has no history this site can read.
No SLA
iCloud and CloudKit for developers
Apple publishes no SLA for it; its status page has no history this site can read.
No data99.9%
Bitbucket Cloud (Cloud)
Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.
No data99.9%
Compass (Cloud)
Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.
No data99.95%
Confluence (Cloud)
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
Missed its SLA99.95%
Jira (Cloud)
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status page showed 2.3 d of major outage in the last year.
Observed 99.383% over 365 days
No data99.95%
Jira Product Discovery (Cloud)
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
No data99.95%
Jira Service Management (Cloud)
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
No data99.95%
Loom (Cloud)
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
Missed its SLA100%
Cloudflare Business plan (CDN / application services)
Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.
Observed 99.989% over 365 days
Missed its SLA100%
Cloudflare Enterprise (CDN / application services)
Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.
Observed 99.989% over 365 days
Kept its SLA99.9%
Cloudflare Queues
Cloudflare promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 71 days on file.
Observed 100% over 365 days
Kept its SLA99.9%
Cloudflare R2
Cloudflare promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 71 days on file.
Observed 100% over 365 days
Missed its SLA99.99%
Cloudflare Workers
Cloudflare promises 99.99% uptime, with a 10% credit when it misses; its status page showed 7.6 h of major outage in the 71 days on file.
Observed 99.552% over 365 days
No SLA
Cohere API (SaaS: Command, Embed, Rerank)
Cohere publishes no SLA for it; its status page showed no major outage in the last year.
Observed 100% over 365 days
No SLA
Cohere private deployments / Model Vault / North
Cohere publishes no SLA for it; its status history is still building.
Kept its SLA99.99%
Confluent Cloud (Kafka clusters)
Confluent promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Confluent Cloud Fully Managed Connectors
Confluent promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Confluent Cloud Schema Registry (Stream Governance)
Confluent promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Confluent Cloud for Apache Flink
Confluent promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.9%
Confluent Cloud ksqlDB
Confluent promises 99.9% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.999%
WarpStream BYOC
Confluent promises 99.999% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
No SLA
Cursor (IDE, Cloud Agents, CLI)
Cursor publishes no SLA for it; its status page showed 31 h of major outage in the last year.
Observed 99.65% over 365 days
No SLA
Databricks Data + AI Platform
Databricks publishes no SLA for it; its status page has no history this site can read.
No data99.99%
Lakebase Postgres
Databricks promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Kept its SLA99.8%
Datadog Core Services
Datadog promises 99.8% uptime; its status page showed 7.1 h of major outage in the last year.
Observed 99.919% over 365 days
Kept its SLA99.95%
App Platform
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.95%
Container Registry
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.95%
DigitalOcean Kubernetes (DOKS) HA control plane
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Droplets (CPU)
DigitalOcean promises 99.99% uptime, with a 100% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.95%
Managed Databases
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.9%
Regional Load Balancers
DigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.9%
Spaces Object Storage
DigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Volumes Block Storage
DigitalOcean promises 99.99% uptime, with a 100% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Missed its SLA99.95%
Elastic Cloud Hosted (formerly Elasticsearch Service)
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
Missed its SLA99.95%
Elastic Cloud Serverless
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
No data100%
Fastly Network Services (CDN / edge delivery)
Fastly promises 100% uptime, with a 1% credit when it misses; its status page has no history this site can read.
No data99.9%
Fastly Next-Gen WAF (Hosted Dashboard and Cloud WAF Hosted Services)
Fastly promises 99.9% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Missed its SLA99.9%
GitHub Actions
GitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 3.3 d of major outage in the last year.
Observed 99.09% over 365 days
Missed its SLA99.9%
GitHub Enterprise Cloud
GitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 3.6 d of major outage in the last year.
Observed 99.017% over 365 days
Close its SLA99.9%
GitHub Packages
GitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 8.3 h of major outage in the last year.
Observed 99.905% over 365 days
No SLA
Gemini API (Google AI Studio)
Google publishes no SLA for it; its status page has no history this site can read.
No data99.9%
Google Maps Platform (Core Services)
Google promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.9%
Google Workspace (Gmail, Calendar, Chat, Docs, Drive, Meet and more)
Google promises 99.9% uptime; its status page has no history this site can read.
Missed its SLA99.99%
BigQuery
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Missed its SLA99.99%
Cloud SQL
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Missed its SLA99.95%
Cloud Storage
Google Cloud promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Missed its SLA99.99%
Compute Engine
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Kept its SLA99.5%
Gemini API on Vertex AI
Google Cloud promises 99.5% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.
Observed 100% over 365 days
Kept its SLA99.9%
Vertex AI Platform (training, prediction, pipelines)
Google Cloud promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.
Observed 100% over 365 days
No SLA
Hugging Face Hub (Team / Enterprise)
Hugging Face publishes no SLA for it; its status page has no history this site can read.
No SLA
Hugging Face Inference Endpoints
Hugging Face publishes no SLA for it; its status page has no history this site can read.
No data99.99%
Azure Blob Storage (Storage Accounts)
Microsoft Azure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.95%
Azure Functions
Microsoft Azure promises 99.95% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.9%
Azure OpenAI in Foundry Models
Microsoft Azure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.995%
Azure SQL Database
Microsoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.99%
Azure Virtual Machines
Microsoft Azure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No SLA
Mistral AI Studio / La Plateforme API
Mistral AI publishes no SLA for it; its status page has no history this site can read.
No SLA
Mistral Enterprise
Mistral AI publishes no SLA for it; its status page has no history this site can read.
Missed its SLA99.995%
MongoDB Atlas (database clusters)
MongoDB promises 99.995% uptime, with a 10% credit when it misses; its status page showed 60 min of major outage in the last year.
Observed 99.989% over 365 days
Kept its SLA99%
NVIDIA Cloud Functions (NVCF)
NVIDIA promises 99% uptime; its status page showed no major outage in the last year.
Observed 100% over 365 days
No data99%
NVIDIA DGX Cloud
NVIDIA promises 99% uptime; its status history is still building.
No data99%
NVIDIA Omniverse Cloud
NVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.
No data99.99%
Auth0 (Okta Customer Identity) Core Services
Okta promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.
No SLA
Okta Enhanced Disaster Recovery (WIC)
Okta publishes no SLA for it; its status page has no history this site can read.
No SLA
Okta Workforce Identity Cloud
Okta publishes no SLA for it; its status page has no history this site can read.
No SLA
ChatGPT Enterprise
OpenAI publishes no SLA for it; its status page showed no major outage in the 58 days on file.
Observed 100% over 365 days
No SLA
OpenAI API (Standard / pay-as-you-go processing)
OpenAI publishes no SLA for it; its status page showed no major outage in the 58 days on file.
Observed 100% over 365 days
No SLA
OpenAI API Fast mode (formerly Priority processing)
OpenAI publishes no SLA for it; its status page showed no major outage in the 58 days on file.
Observed 100% over 365 days
Kept its SLA99.9%
OpenAI API Scale Tier
OpenAI promises 99.9% uptime; its status page showed no major outage in the 58 days on file.
Observed 100% over 365 days
No data99.99%
OCI Compute
Oracle Cloud Infrastructure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.9%
OCI Object Storage
Oracle Cloud Infrastructure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No data99.995%
Oracle Autonomous AI Database
Oracle Cloud Infrastructure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.
No SLAUnverified
Palantir Foundry and AIP
Palantir publishes no SLA for it; its status page has no history this site can read.
No SLAUnverified
Perplexity API (Sonar)
Perplexity publishes no SLA for it; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.95%
Pinecone Database (pod-based and serverless)
Pinecone promises 99.95% uptime, with a 10% credit when it misses; its status page showed 30 min of major outage in the last year.
Observed 99.994% over 365 days
No data99.95%
MuleSoft CloudHub (Anypoint Platform)
Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.
No SLA
Salesforce services (Main Services Agreement)
Salesforce publishes no SLA for it; its status page has no history this site can read.
No SLA
Slack
Salesforce publishes no SLA for it; its status page has no history this site can read.
No SLA
Scale Data Engine and GenAI Platform
Scale AI publishes no SLA for it; its status page showed no major outage in the last year.
Observed 100% over 365 days
Missed its SLA99.95%
Snowflake Postgres (HA instances)
Snowflake promises 99.95% uptime; its status page showed 5.1 d of major outage in the last year.
Observed 98.605% over 365 days
Missed its SLA99.99%
Snowflake Service (Data Cloud)
Snowflake promises 99.99% uptime; its status page showed 5.1 d of major outage in the last year.
Observed 98.605% over 365 days
No SLA
Stripe API and payments services
Stripe publishes no SLA for it; its status page has no history this site can read.
Missed its SLA99.9%
Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)
Supabase promises 99.9% uptime, with a 10% credit when it misses; its status page showed 36 h of major outage in the last year.
Observed 99.589% over 365 days
Kept its SLA99.99%
Twilio APIs (Twilio-branded APIs)
Twilio promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the 56 days on file.
Observed 100% over 365 days
Kept its SLA99.99%
Twilio Flex (Critical Scenarios)
Twilio promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the 56 days on file.
Observed 100% over 365 days
No data99.99%
Twilio Segment Data Ingestion API
Twilio promises 99.99% uptime; its status history is still building.
Kept its SLA99.99%
Twilio SendGrid Mail Send API
Twilio promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the 56 days on file.
Observed 100% over 365 days
Kept its SLA99.99%
Vercel platform (content serving)
Vercel promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
No SLAUnverified
xAI API (Grok models)
xAI publishes no SLA for it; its status page has no history this site can read.