Cohere SLA
AI · 0 of 2 services with an SLA · no public SLA · checked 25h ago
Services
Latest incidents
Status page- Multiple Endpoint DisruptionsMinorSep 1, 2026 · 4.4 h
- Documentation Content Loading IssuesDegradedAug 5, 2026 · 57 min
- Dashboard Login Service DisruptionDegradedJul 23, 2026 · 51 min
- Docs Platform Degraded PerformanceDegradedApr 20, 2026 · 13 min
- Multiple Model DisruptionsMinorApr 13, 2026 · 85 min
- Scheduled DB Maintenance: Model authentication and API access momentarily affectedMinorApr 11, 2026 · 9 min
- Some chat models are unresponsive or timing outOutageFeb 13, 2026 · 78 min
- logprobs param degeraded for `command-a-03-2025` and `command-a-reasoning-08-2025`MinorOct 1, 2025 · 3.8 h
- Command-a-vision-07-2025 degraded performanceMinorAug 7, 2025 · 10 min
- Model serving infrastructure outageOutageJul 25, 2025 · 4 h
- GCP OutageMinorJun 12, 2025 · 3.7 h
- Degraded service affecting embed-v4.0MinorMay 21, 2025 · 2.4 h
Support response times
- Standard (SaaS Agreement)n/aNo published response targets.
About Cohere
No public SLA anywhere fetched (terms-of-use, saas-agreement, pricing, security). Support is email + docs, with no published response times. Status page components (status.cohere.com/api/v2/components.json): embeddings, command-r-08-2024, c4ai-aya-vision-32b, embed-v4.0, rerank-v4.0-pro, command-a-vision-07-2025, Docs, All Endpoints, All Models, command-a-plus-05-2026, command-a-translate-08-2025, command-a-03-2025, command-r-plus-08-2024, command-r7b-12-2024, embed-english-v3.0, embed-english-light-v3.0, embed-multilingual-v3.0, embed-multilingual-light-v3.0, rerank-v3.5, rerank-multilingual-v3.0, c4ai-aya-expanse-32b, tiny-aya-base, tiny-aya-global, tiny-aya-earth, tiny-aya-fire, tiny-aya-water, rerank-english-v3.0, command-a-reasoning-08-2025, rerank-v4.0-fast, Infrastructure, Playground, Website.
Cohere Inc. is a Canadian multinational technology company focused on artificial intelligence. Cohere specializes in large language models and AI products for regulated industries, particularly the finance, healthcare, manufacturing, and energy fields, as well as the public sector. Source
Promise vs reality
- Status history
- Status history since Mar 1, 2025
- Weighted uptime
- All incidents, weighted: 99.986% · Downtime
- Status page
- status.cohere.com/
- Across fru.dev
- Company profileAcquisitionsChangefeed
- Compare with
- AnthropicHugging FaceMistral AIOpenAI
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.