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Cohere SLA

AI · 0 of 2 services with an SLA · no public SLA · checked 25h ago

Services

Latest incidents

Status page

Support response times

  • Standard (SaaS Agreement)n/aNo published response targets.
About Cohere

No public SLA anywhere fetched (terms-of-use, saas-agreement, pricing, security). Support is email + docs, with no published response times. Status page components (status.cohere.com/api/v2/components.json): embeddings, command-r-08-2024, c4ai-aya-vision-32b, embed-v4.0, rerank-v4.0-pro, command-a-vision-07-2025, Docs, All Endpoints, All Models, command-a-plus-05-2026, command-a-translate-08-2025, command-a-03-2025, command-r-plus-08-2024, command-r7b-12-2024, embed-english-v3.0, embed-english-light-v3.0, embed-multilingual-v3.0, embed-multilingual-light-v3.0, rerank-v3.5, rerank-multilingual-v3.0, c4ai-aya-expanse-32b, tiny-aya-base, tiny-aya-global, tiny-aya-earth, tiny-aya-fire, tiny-aya-water, rerank-english-v3.0, command-a-reasoning-08-2025, rerank-v4.0-fast, Infrastructure, Playground, Website.

Cohere Inc. is a Canadian multinational technology company focused on artificial intelligence. Cohere specializes in large language models and AI products for regulated industries, particularly the finance, healthcare, manufacturing, and energy fields, as well as the public sector. Source

Promise vs reality

Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Status history
Status history since Mar 1, 2025

Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

SLA changes by email

Fridays, only in weeks when a cloud, data or AI vendor changed an SLA.

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