Promised uptime vs actual

Vendors35Services99

35 vendors · 99 services

Cursor SLA

Developer tools · 0 of 1 services with an SLA · no public SLA · checked 47d ago

Official SLACompare

Services

No SLA
Cursor (IDE, Cloud Agents, CLI)
Cursor publishes no SLA for it; its status page showed 31 h of major outage in the last year.
Observed 99.65% over 365 days

Latest incidents

Status page
MinorNov 5, 2026
composer-2.5 degraded
A minor incident on Automations, Bugbot, Cloud Agents and 3 more for 50 min, not counted as downtime.
5 days ago
MinorNov 5, 2026
Degraded Performance - Grok Bot
A minor incident on Grok Bot for 75 min, not counted as downtime.
5 days ago
MinorNov 2, 2026
Issues with source control integrations
A minor incident on IDE, Grok Bot for 75 min, not counted as downtime.
8 days ago
MinorNov 1, 2026
Service Degradation - Billing and Usage Dashboard
A minor incident on cursor.com, Enterprise Dashboard for 5.3 h, not counted as downtime.
9 days ago
MinorOct 31, 2026
Multiple services degraded
A minor incident on Automations, Cloud Agents, cursor.com and 1 more for 44 min, not counted as downtime.
10 days ago
MinorOct 29, 2026
Auto Review Degradation
A minor incident on Grok Bot for 96 min, not counted as downtime.
12 days ago
MinorOct 29, 2026
Cloud Agent Degradation
A minor incident on Automations, Cloud Agents, IDE for 7.7 h, not counted as downtime.
12 days ago
MinorOct 29, 2026
Investigating Service Degradation with VS Code Extensions
A minor incident on IDE for 9.6 h, not counted as downtime.
12 days ago
MinorOct 29, 2026
Degraded performance: Origin and Cloud Agents
A minor incident on Automations, Bugbot, Cloud Agents and 2 more for 17 min, not counted as downtime.
12 days ago
DegradedOct 28, 2026
Multiple services degraded
A partial outage or slowdown on Automations, Bugbot, Cloud Agents and 2 more for 2 h, not counted as downtime.
13 days ago
DegradedOct 27, 2026
Delayed responses in Grok Bot
A partial outage or slowdown on Grok Bot for 10 min, not counted as downtime.
2 weeks ago
MinorOct 27, 2026
Payment System Sync Issues
A minor incident on cursor.com for 5 min, not counted as downtime.
2 weeks ago

Support response times

Cursor publishes no support response times.

About Cursor

Cursor is made by Anysphere, Inc. No public SLA. Observed uptime comes from status.cursor.com.

The AI code editor and its cloud agents. Source

Promise vs reality, last year

Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Status history
Status history since Sep 25, 2025
Weighted uptime
All incidents, weighted: 99.771% · Downtime
Status page
status.cursor.com/
Across Glyph
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