Uptimeby GlyphCursor (IDE, Cloud Agents, CLI) SLA
Cursor · Developer tools · no public SLA · SLA of Sep 3, 2026 · checked 47d ago
No public SLA, so there is no promise to test. Observed over 365 days: 99.65%.
Incidents, last 365 days
composer-2.5 degraded
A minor incident on Automations, Bugbot, Cloud Agents and 3 more for 50 min, not counted as downtime.
5 days ago
Degraded Performance - Grok BotA minor incident on Grok Bot for 75 min, not counted as downtime.
5 days ago
Issues with source control integrationsA minor incident on IDE, Grok Bot for 75 min, not counted as downtime.
8 days ago
Service Degradation - Billing and Usage DashboardA minor incident on cursor.com, Enterprise Dashboard for 5.3 h, not counted as downtime.
9 days ago
Multiple services degradedA minor incident on Automations, Cloud Agents, cursor.com and 1 more for 44 min, not counted as downtime.
10 days ago
Auto Review DegradationA minor incident on Grok Bot for 96 min, not counted as downtime.
12 days ago
Cloud Agent DegradationA minor incident on Automations, Cloud Agents, IDE for 7.7 h, not counted as downtime.
12 days ago
Investigating Service Degradation with VS Code ExtensionsA minor incident on IDE for 9.6 h, not counted as downtime.
12 days ago
Degraded performance: Origin and Cloud AgentsA minor incident on Automations, Bugbot, Cloud Agents and 2 more for 17 min, not counted as downtime.
12 days ago
Multiple services degradedA partial outage or slowdown on Automations, Bugbot, Cloud Agents and 2 more for 2 h, not counted as downtime.
13 days ago
Delayed responses in Grok BotA partial outage or slowdown on Grok Bot for 10 min, not counted as downtime.
2 weeks ago
Payment System Sync IssuesA minor incident on cursor.com for 5 min, not counted as downtime.
2 weeks ago
Degraded agent personalization and codebase syncA minor incident on Automations, Cloud Agents, CLI and 1 more for 3.3 h, not counted as downtime.
2 weeks ago
Elevated errors for Claude Sonnet 5.5A minor incident on Third-party models for 84 min, not counted as downtime.
2 weeks ago
Degraded Model PerformanceA minor incident on CLI for 1 min, not counted as downtime.
2 weeks ago
Investigating service outage - Grok models unavailableA partial outage or slowdown on Automations, Cloud Agents, CLI and 3 more for 41 min, not counted as downtime.
2 weeks ago
Elevated errors for Bitbucket Cloud integrationsA minor incident on Cloud Agents, Bugbot for 13 min, not counted as downtime.
2 weeks ago
Investigating service degradationA minor incident on cursor.com, Grok Bot for 1.9 h, not counted as downtime.
2 weeks ago
Investigating service degradationA minor incident on Third-party models for 0 min, not counted as downtime.
2 weeks ago
Investigating service degradation: Grok BotA minor incident on Grok Bot for 19 min, not counted as downtime.
3 weeks ago
Investigating service degradation: Grok BotA minor incident on Grok Bot for 67 min, not counted as downtime.
3 weeks ago
Investigating service degradationA minor incident on Third-party models for 27 min, not counted as downtime.
3 weeks ago
Elevated errors affecting Grok modelsA minor incident on Cloud Agents, CLI, IDE and 1 more for 6.9 h, not counted as downtime.
3 weeks ago
Investigating service degradation: Grok BotA minor incident on Grok Bot for 5.3 h, not counted as downtime.
3 weeks ago
Grok Bot routines not triggeringA partial outage or slowdown on Grok Bot for 0 min, not counted as downtime.
4 weeks ago
Latest 25 of 60.
Commitments and credits
Anysphere's Terms of Service (last updated September 3, 2026), section 14: "ANYSPHERE DOES NOT WARRANT THAT THE SERVICE OR SUGGESTIONS WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS"; 17.4: "We are under no obligation to provide support for the Service." The pricing page lists "Priority support and account management" for Enterprise, with no published targets. cursor.com/sla does not exist (the site answers its not-found page).
More in developer tools
Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.
Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status page showed 2.3 d of major outage in the last year.
Observed 99.383% over 365 days
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
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DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
GitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 3.3 d of major outage in the last year.
Observed 99.09% over 365 days
Bitbucket Cloud (Cloud)Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.99.9%First credit10%Observed 365dn/aAll incidents 100%
Container RegistryDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
GitHub ActionsGitHub promises 99.9% uptime, with a 5% credit when it misses; its status page showed 3.3 d of major outage in the last year.99.9%First credit5%Observed 365d99.09%All incidents 99.802%
Terms, exclusions and sources
- Measured
- No uptime commitment published.
- Not covered
- Service provided "AS IS" and on an "AS AVAILABLE" basis; No warranty that the Service will be uninterrupted; No obligation to provide support (17.4); Beta Services without warranty or support
- Status history
- Status history since Sep 25, 2025
- Weighted uptime
- All incidents, weighted: 99.771% · Downtime