Cursor (IDE, Cloud Agents, CLI) SLA
Cursor · Developer tools · no public SLA · SLA of Sep 3, 2026 · checked 38h ago
No public SLA, so there is no promise to test. Observed over 365 days: 99.593%.
Incidents, last 365 days
StartedIncidentCounted asDuration
- Investigating service degradation — Grok BotGrok BotMinorSep 25, 2026 · 45 minyesterday
- Investigating service degradation — Grok BotGrok BotMinorSep 25, 2026 · 94 minyesterday
- Investigating service degradation - Grok 4.7Automations, CLI, Cloud Agents, IDEMinorSep 23, 2026 · 9 min3 days ago
- Investigating — Cloud Agent Dockerfile BuildsCloud AgentsMinorSep 23, 2026 · 89 min3 days ago
- Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7Automations, Cloud AgentsMinorSep 22, 2026 · 44 min4 days ago
- Investigating service degradationAutomations, CLI, Cloud Agents, IDEMinorSep 22, 2026 · 36 min4 days ago
- Investigating service degradationAutomations, CLI, Cloud Agents, IDEMinorSep 21, 2026 · 22 min5 days ago
- Sign-in and dashboard errors for some userscursor.comMinorSep 18, 2026 · 11 min8 days ago
- Investigating service degradation — Grok BotGrok BotDegradedSep 18, 2026 · 5.7 h8 days ago
- Investigating service degradation — Grok BotGrok BotDegradedSep 18, 2026 · 2.9 h8 days ago
- Investigating service degradation — Cloud Agents and AutomationsAutomations, Review Agents, Cloud Agents, Grok BotOutageSep 17, 2026 · 4.7 h9 days ago
- Investigating service degradation — Grok BotGrok BotDegradedSep 17, 2026 · 2.1 h9 days ago
- Investigating service degradation — Grok BotGrok BotDegradedSep 16, 2026 · 6.5 h10 days ago
- Investigating service degradationCLI, IDEMinorSep 16, 2026 · 40 min10 days ago
- Investigating service degradationAutomations, Review Agents, CLI, Cloud Agents, IDE, OriginOutageSep 15, 2026 · 33 min11 days ago
- Investigating Grok service degradationAutomations, CLI, Cloud Agents, IDEMinorSep 14, 2026 · 53 min12 days ago
- Investigating service degradationAutomations, CLI, Cloud Agents, IDEMinorSep 11, 2026 · 27 min2 weeks ago
- Investigating service degradation — Review Agents and Cloud AgentsReview Agents, Cloud AgentsMinorSep 10, 2026 · 25 min2 weeks ago
- Grok Bot computers unreachable for some usersGrok BotDegradedSep 7, 2026 · 65 min2 weeks ago
- Investigating service degradation — CLI, Cloud Agents, and IDEMinorSep 7, 2026 · 0 min2 weeks ago
- Degraded performance for Grok Bot routine triggersGrok BotDegradedSep 3, 2026 · 60 min3 weeks ago
- Degraded performance of Grok 4.6CLI, Cloud Agents, IDE, Grok BotMinorSep 3, 2026 · 99 min3 weeks ago
- Elevated errors for OpenAI ModelsAutomations, CLI, Cloud Agents, IDEMinorSep 3, 2026 · 1.8 h3 weeks ago
- Elevated errors for Anthropic ModelsAutomations, CLI, Cloud Agents, IDEDegradedSep 3, 2026 · 2.3 h3 weeks ago
- Investigating service degradationAutomations, Review Agents, Cloud Agents, IDE, Grok BotOutageSep 3, 2026 · 3.4 h3 weeks ago
Latest 25 of 60.
Commitments and credits
Anysphere's Terms of Service (last updated September 3, 2026), section 14: "ANYSPHERE DOES NOT WARRANT THAT THE SERVICE OR SUGGESTIONS WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS"; 17.4: "We are under no obligation to provide support for the Service." The pricing page lists "Priority support and account management" for Enterprise, with no published targets. cursor.com/sla does not exist (the site answers its not-found page).
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Terms, exclusions and sources
- Measured
- No uptime commitment published.
- Not covered
- Service provided "AS IS" and on an "AS AVAILABLE" basis; No warranty that the Service will be uninterrupted; No obligation to provide support (17.4); Beta Services without warranty or support
- Status history
- Status history since Sep 25, 2025
- Weighted uptime
- All incidents, weighted: 99.791% · Downtime