Promised uptime vs actual

35 vendors · 99 services

Mistral AI SLA

AI · 0 of 2 services with an SLA · no public SLA · checked 47d ago

Services

Latest incidents

Status page

No public status history.

Support response times

Plans

Mistral AI publishes no support response times.

SLA changes

SLA page changedUnverifiedOct 23, 2026
Mistral Enterprise
The SLA page text changed (7 sentences added, 3 removed); not yet reviewed.
2 weeks agoPage
SLA page changedUnverifiedOct 23, 2026
Mistral AI Studio / La Plateforme API
The SLA page text changed (4 sentences added, 3 removed); not yet reviewed.
2 weeks agoPage
About Mistral AI

No public SLA. Enterprise 'custom SLAs' only. Status page (status.mistral.ai, read in browser; the JSON API is behind a Cloudflare challenge) lists: Agents API, Audio API, Batch API, Completion API, Console, Conversations API, Embedding API, Files API, Fine-Tuning API, Integrations API, OCR API, Prompts API, Skills API, Vibe, Workflows API.

Mistral AI SAS is a French artificial intelligence (AI) company headquartered in Paris. Founded in 2023, it develops large language models (LLMs). Source

Promise vs reality, last year

Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
Status history
No public status history.