Uptimeby GlyphPerplexity SLA
AI · 0 of 1 services with an SLA · no public SLA · checked 47d ago
Services
Latest incidents
Status pageElevated API errors and timeouts
A minor incident on Website, App, Computer for 37 min, not counted as downtime.
4 weeks ago
We have identified few connectors that are impacting users.A partial outage or slowdown on Computer for 2.3 h, not counted as downtime.
2 months ago
Issue with usage based billingA partial outage or slowdown on Computer for 40 min, not counted as downtime.
2 months ago
Computer Sandbox ErrorsA minor incident on Computer for 57 min, not counted as downtime.
2 months ago
Investigating API issueA major outage on App for 64 min, counted as downtime.
2 months ago
Computer Sandbox IssueA minor incident on Computer for 3.5 h, not counted as downtime.
3 months ago
Computer sandbox issuesA major outage on Computer for 26 min, counted as downtime.
3 months ago
Computer Sandbox IssueA partial outage or slowdown on Computer for 1.7 h, not counted as downtime.
4 months ago
Computer Sandbox IssueA major outage on Computer for 2.1 h, counted as downtime.
4 months ago
Connector connectivity issuesA partial outage or slowdown on Website for 4.5 h, not counted as downtime.
5 months ago
Perplexity Website and API incidentA minor incident on Website, App for 4 h, not counted as downtime.
6 months ago
Sonar API incidentA major outage on App for 52 min, counted as downtime.
8 months ago
Support response times
Perplexity publishes no support response times.
About Perplexity
Observed uptime for the API comes from status.perplexity.com.
Promise vs reality, last year
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
- Status history
- Status history since Apr 2, 2025
- Status page
- status.perplexity.com/