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Perplexity API (Sonar) SLA

Perplexity · AI models · no public SLA · unverified

No public SLA, so there is no promise to test. Observed over 33 days: 100%.

Incidents, last 365 days

No incidents on file for this service.

Commitments and credits

Perplexity's API documentation (docs.perplexity.ai, the full llms-full.txt export) was read in full and mentions no service level agreement, uptime commitment or credits. The terms pages under perplexity.ai/hub/legal answered 403 to this site's reader, so the finding stays Unverified until they are read by hand.

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Terms, exclusions and sources
Measured
No uptime commitment found in the public documentation.
Not covered
No SLA, uptime percentage or service credit in the public API documentation; Legal terms not read: perplexity.ai/hub/legal refused an automated reader (HTTP 403)
Status history
Status history since Aug 24, 2026

All Perplexity SLAsHow this is measured

SLA changes by email

Fridays, only in weeks when a cloud, data or AI vendor changed an SLA.

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