Uptimeby GlyphSlack SLA
Salesforce · Productivity apps · no public SLA · SLA of Jul 11, 2024 · checked 47d ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
Salesforce Trust status is not read here yet, so observed uptime is not computed.
Commitments and credits
Slack's page titled Service Level Agreement (Effective: July 11, 2024; the same text in a Wayback Machine capture of 2024-07-29) reads: "Salesforce uses commercially reasonable efforts to make the online Slack Services available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which SFDC shall give advance electronic notice), and (ii) any unavailability caused by circumstances beyond SFDC's reasonable control". No uptime percentage or credits. Slack Technologies, LLC is a Salesforce company.
More in productivity apps
Terms, exclusions and sources
- Measured
- No uptime percentage published.
- Not covered
- Planned downtime, with advance electronic notice; Circumstances beyond SFDC's reasonable control (including Internet service provider failure, a Non-SFDC Application, denial of service attacks); No uptime percentage and no service credit schedule
- Status history
- Salesforce Trust status is not read here yet, so observed uptime is not computed.