Oracle Cloud Infrastructure SLA
Cloud · 3 of 3 services with an SLA · up to 99.995% · checked 47d ago
Services
OCI ComputeOracle Cloud Infrastructure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.99%First credit10%Observed 365dNo feed
OCI Object StorageOracle Cloud Infrastructure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.9%First credit10%Observed 365dNo feed
Oracle Autonomous AI DatabaseOracle Cloud Infrastructure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.995%First credit10%Observed 365dNo feed
Latest incidents
Status pageThe OCI status page has no public incident history feed.
Support response times
PlansAbout Oracle Cloud Infrastructure
Figures from the Pillar Document (September 2026 edition), fetched 2026-09-23. Oracle offers more than one service level per service (availability, manageability, performance). Support: the Oracle Cloud Hosting and Delivery Policies (Version 3.12, May 2026) publish only a Severity 1 response target of 15 minutes. Severity 2 to 4 have no published targets and there are no separately priced public tiers. OCI status page component names were not verified (the page renders in JavaScript), so status_components is empty. No historical SLA change was researched for Oracle.
Oracle Corporation is an American multinational technology company headquartered in Austin, Texas. Source
Highest commitment: Oracle Autonomous AI Database, 99.995% (With Autonomous Data Guard or Raft Replication).
Promise vs reality, last year
- Status history
- The OCI status page has no public incident history feed.
- Status page
- ocistatus.oraclecloud.com/
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