Oracle Cloud Infrastructure SLA
Cloud · 3 of 3 services with an SLA · up to 99.995% · checked 26h ago
Services
OCI ComputeCompute · Multi-AD region, instances across more than one Availability Domain99.99%First credit10%Observed 365dNo feed
Latest incidents
Status pageThe OCI status page has no public incident history feed.
Support response times
Plans- Oracle Cloud Support (included with Cloud Services)15 minSeverity 1 (Critical Outage): Within fifteen (15) minutes
About Oracle Cloud Infrastructure
Figures from the Pillar Document (September 2026 edition), fetched 2026-09-23. Oracle offers more than one service level per service (availability, manageability, performance). Support: the Oracle Cloud Hosting and Delivery Policies (Version 3.12, May 2026) publish only a Severity 1 response target of 15 minutes. Severity 2 to 4 have no published targets and there are no separately priced public tiers. OCI status page component names were not verified (the page renders in JavaScript), so status_components is empty. No historical SLA change was researched for Oracle.
Oracle Corporation is an American multinational technology company headquartered in Austin, Texas. Source
Highest commitment: Oracle Autonomous AI Database, 99.995% (With Autonomous Data Guard or Raft Replication).
Promise vs reality
- Status history
- The OCI status page has no public incident history feed.
- Status page
- ocistatus.oraclecloud.com/
- Across fru.dev
- Company profileAcquisitionsQuarterlyPaydaysTechConf
- Compare with
- AWSDigitalOceanGoogle CloudMicrosoft Azure
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.