OCI Object Storage SLA
Oracle Cloud Infrastructure · Storage · promises up to 99.9% · SLA of Sep 1, 2026 · checked 26h ago
Incidents, last 365 days
The OCI status page has no public incident history feed.
Commitments and credits
TierUptimeCredit of the monthly bill
- AvailabilityObject Storage (standard and infrequent access requests/storage) and Archive Storage SKUs99.9%below 99.9%: 10% · below 99%: 25% · below 95%: 100%
More in storage
ServicePromisedFirst creditObserved 365dDowntime
Amazon S3 (Standard)AWS · Storage · S3 Standard (also Express One Zone, Glacier Flexible Retrieval, Glacier Deep Archive)99.9%First credit10%Observed 365d99.178%All incidents 99.852%
Cloudflare R2Cloudflare · Storage · Enterprise99.9%First credit10%Observed 365d100%All incidents 99.984%
Spaces Object StorageDigitalOcean · Storage · All accounts99.9%First credit10%Observed 365d100%All incidents 99.992%
Cloud StorageGoogle Cloud · Storage · Standard, multi-region or dual-region99.95%First credit10%Observed 365d99.927%All incidents 99.488%
Azure Blob Storage (Storage Accounts)Microsoft Azure · Storage · Hot / Transaction Optimized, RA-GRS and RA-GZRS read requests99.99%First credit10%Observed 365dNo feedAll incidents 100%
Terms, exclusions and sources
- Measured
- 100% minus the average 5-minute API Error Rate (Internal Service Error / Service Unavailable) over the calendar month
- Credit cap
- No more Service Credits than the fees paid for the quantity of the Non-Compliant Service actually used in the Measured Period
- Claim window
- Within sixty (60) calendar days from when the issue occurred
- How to claim
- Contact your Oracle account manager with service name, description, time/duration of downtime, Region, OCIDs and supporting logs
- Not covered
- Customer or third-party equipment, software or technology (including third-party platforms); Inter-related unavailability caused by another (Primary) Cloud Service; Actions or inactions of the customer, its users or third parties (misconfiguration, exceeding limits, restarting/patching, etc.); Anything excluded from Unplanned Downtime in the Oracle Cloud Hosting and Delivery Policies
- Status history
- The OCI status page has no public incident history feed.
Oracle will use commercially reasonable efforts to have each such Service available with a Monthly Uptime Percentage (as defined below) of at least 99.9% during any calendar month
Only an Availability SLA applies to Object Storage SKUs (no manageability or performance SLA).
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.