Uptimeby GlyphOracle Autonomous AI Database SLA
Oracle Cloud Infrastructure · Databases · promises up to 99.995% · SLA of Sep 1, 2026 · checked 47d ago
Incidents, last 365 days
The OCI status page has no public incident history feed.
Commitments and credits
Without Autonomous Data Guard or Raft Replication
Serverless or dedicated deployments without Autonomous Data Guard/Raft replication
Credit: below 99.95%: 10% · below 99%: 25% · below 95%: 100%
With Autonomous Data Guard or Raft Replication
Serverless or dedicated deployments with Autonomous Data Guard or Raft replication enabled
Credit: below 99.995%: 10% · below 99%: 25% · below 95%: 100%
More in databases
Amazon DynamoDBAWS promises 99.999% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Amazon RDS (Multi-AZ)AWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Databricks promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Microsoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Lakebase PostgresDatabricks promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.99%First credit5%Observed 365dNo feed
Managed DatabasesDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Elastic Cloud Hosted (formerly Elasticsearch Service)Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.99.95%First credit10%Observed 365d99.157%All incidents 99.896%
Cloud SQLGoogle Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.99.99%First credit10%Observed 365d99.939%All incidents 99.467%
Azure SQL DatabaseMicrosoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.995%First credit10%Observed 365dNo feed
Terms, exclusions and sources
- Measured
- Percentage of minutes in the calendar month in which no Database Connection could be established (at least five continuous attempts fail)
- Credit cap
- No more Service Credits than the fees paid for the quantity of the Non-Compliant Service actually used in the Measured Period
- Claim window
- Within sixty (60) calendar days from when the issue occurred
- How to claim
- Contact your Oracle account manager with service name, description, time/duration of downtime, Region, OCIDs and supporting logs
- Not covered
- Customer or third-party equipment, software or technology (including third-party platforms); Inter-related unavailability caused by another (Primary) Cloud Service; Actions or inactions of the customer, its users or third parties (misconfiguration, exceeding limits, restarting/patching, etc.); Anything excluded from Unplanned Downtime in the Oracle Cloud Hosting and Delivery Policies; Node reservation set to 0%
- Status history
- The OCI status page has no public incident history feed.
Oracle will use commercially reasonable efforts to have each such Service available with a Monthly Uptime Percentage (as defined below) of at least 99.995% during any calendar month
Renamed 'Oracle Autonomous AI Database' (Transaction Processing, Lakehouse, JSON, APEX). A Manageability SLA (control-plane API, 99.95%) also applies.