Promised uptime vs actual

Vendors35Services99

35 vendors · 99 services

Cloudflare Queues SLA

Cloudflare · Messaging · promises up to 99.9% · SLA of Apr 1, 2026 · checked 47d ago

Official SLAStatus page

No major outage in the 71 days of history: 100% observed against the 99.9% Enterprise.

Last 90 days: no major outage.

Incidents, last 365 days

MinorOct 28, 2026
Increased Errors for Durable Objects in the Eastern North America region
A minor incident on Durable Objects, D1, Queues and 1 more for 86 min, not counted as downtime.
12 days ago
MinorOct 28, 2026
Increased Errors for Durable Objects in the Eastern North America region
A minor incident on Durable Objects, D1, Queues and 1 more for 3.2 h, not counted as downtime.
12 days ago
MinorOct 24, 2026
Network Performance Issues in Ashburn
A minor incident on Network, Durable Objects, Ashburn, United States - (IAD) and 3 more for 2.1 h, not counted as downtime.
2 weeks ago
MinorSep 14, 2026
Cloudflare Queues issues
A minor incident on Queues for 26 h, not counted as downtime.
8 weeks ago

Major outage time per month

Allowed per month: 44 min

Commitments and credits

99.9%
Enterprise
Enterprise customers' use of Queues
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 50%

More in messaging

No SLA
Apple Push Notification service (APNs)
Apple publishes no SLA for it; its status page has no history this site can read.
Kept its SLA99.99%
Confluent Cloud (Kafka clusters)
Confluent promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Confluent Cloud Fully Managed Connectors
Confluent promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Confluent Cloud Schema Registry (Stream Governance)
Confluent promises 99.99% uptime, with a 5% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.999%
WarpStream BYOC
Confluent promises 99.999% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Kept its SLA99.99%
Twilio APIs (Twilio-branded APIs)
Twilio promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the 56 days on file.
Observed 100% over 365 days
Kept its SLA99.99%
Twilio SendGrid Mail Send API
Twilio promises 99.99% uptime, with a 10% credit when it misses; its status page showed no major outage in the 56 days on file.
Observed 100% over 365 days
Terms, exclusions and sources
Measured
100% minus average Error Rate Percentage (5xx or error code 15000+) over 30 days
Credit cap
Enterprise SLA cap applies
Claim window
Same as Enterprise SLA
How to claim
Per Enterprise SLA claim procedure
Not covered
Throttled or rate-limited requests; Enterprise SLA exclusions
Status history
Status history since Aug 27, 2026
Weighted uptime
All incidents, weighted: 99.951% · Downtime
2.1. Cloudflare will provide a Monthly Uptime Percentage of 99.9% for Customer's use of Queues
Cloudflare, Effective Date: April 1, 2026. Read the SLA

Credit is a percentage of Queues fees paid in the 30 days preceding a valid Claim.

All Cloudflare SLAsHow this is measured