Uptimeby GlyphOkta Enhanced Disaster Recovery (WIC) SLA
Okta · Identity · no public SLA · SLA of Feb 12, 2026 · checked 47d ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
No public status history.
Commitments and credits
Paid add-on. RTO: read-only access within five minutes, full restoration within 24 hours. Credits by Time to Execute Failover: 5:01-15:00 = 5%, 15:01-29:59 = 30%, 30:00-59:59 = 70%, 60:00+ = 100% of the Enhanced DR Subscription Fee.
More in identity
Okta promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Okta publishes no SLA for it; its status page has no history this site can read.
Auth0 (Okta Customer Identity) Core ServicesOkta promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.99%First credit5%Observed 365dNo feed
Terms, exclusions and sources
- Measured
- Recovery-time commitment per Service Outage, not uptime
- Credit cap
- 100% of the Enhanced DR Subscription Fee
- Claim window
- Within five business days following a Service Outage
- How to claim
- Log an incident with Okta Customer Support
- Not covered
- Force Majeure Event; Customer Outage Event (customer configuration, requested work, load/pen testing, customer code)
- Status history
- No public status history.
- Weighted uptime