Okta Workforce Identity Cloud SLA
Okta · Identity · no public SLA · checked 47d ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
No public status history.
Commitments and credits
The public MSA only says 'Okta shall use commercially reasonable efforts to make the Service available to Customer 24 x 7 during the Term'. The trust page shows '12-Month Availability: 99.99%', but that is a historical average, not a commitment. No public credit schedule; any uptime SLA is in negotiated order forms.
SLA changes
Okta Workforce Identity Cloud
The SLA page text changed (18 sentences added, 17 removed); not yet reviewed.
2 weeks agoPage
More in identity
Okta promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Okta publishes no SLA for it; its status page has no history this site can read.
Auth0 (Okta Customer Identity) Core ServicesOkta promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.99%First credit5%Observed 365dNo feed
Okta Enhanced Disaster Recovery (WIC)Okta publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Terms, exclusions and sources
- Measured
- No numeric uptime commitment in public terms
- Not covered
- Unavailability caused by Non-Okta Products; Force Majeure Events
- Status history
- No public status history.
- Weighted uptime