Okta Workforce Identity Cloud SLA
Okta · Identity · no public SLA · checked 26h ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
No public status history.
Commitments and credits
The public MSA only says 'Okta shall use commercially reasonable efforts to make the Service available to Customer 24 x 7 during the Term'. The trust page shows '12-Month Availability: 99.99%', but that is a historical average, not a commitment. No public credit schedule; any uptime SLA is in negotiated order forms.
More in identity
ServicePromisedFirst creditObserved 365dDowntime
Terms, exclusions and sources
- Measured
- No numeric uptime commitment in public terms
- Not covered
- Unavailability caused by Non-Okta Products; Force Majeure Events
- Status history
- No public status history.
- Weighted uptime
- All incidents, weighted: 100% · Downtime
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.