OpenAI API (Standard / pay-as-you-go processing) SLA
OpenAI · AI models · no public SLA · SLA of Dec 1, 2025 · checked 26h ago
No public SLA, so there is no promise to test. Observed over 14 days: 100%.
Incidents, last 365 days
No incidents on file for this service.
Commitments and credits
The OpenAI Services Agreement (fetched 2026-09-23) contains no uptime or service-credit schedule; section 12.2 says 'THE SERVICES ARE PROVIDED "AS IS."' subject to a warranty that Services conform to the Documentation. Published SLAs exist only for Scale Tier (and, per docs, Fast mode on eligible Enterprise agreements).
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Terms, exclusions and sources
- Measured
- No uptime commitment published for default pay-as-you-go API traffic.
- Not covered
- Services provided 'AS IS' apart from conformance-to-Documentation warranty; Beta Services 'may not be as reliable or available as the Services'; Any SLA only via Enterprise order forms / Scale Tier
- Status history
- Status history since Sep 9, 2026
- Weighted uptime
- All incidents, weighted: 99.824% · Downtime
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.