OpenAI API (Standard / pay-as-you-go processing) SLA
OpenAI · AI models · no public SLA · SLA of Dec 1, 2025 · checked 47d ago
No public SLA, so there is no promise to test. Observed over 58 days: 100%.
Incidents, last 365 days
Elevated errors for GPT Image 2 API image edits
A minor incident on Images for 4 h, not counted as downtime.
10 days ago
6.1 Sol Degraded Model PerformanceA minor incident on Batch, Chat Completions, Responses for 78 min, not counted as downtime.
13 days ago
Elevated ChatGPT conversation and Responses API errorsA minor incident on Conversations, Responses for 6.5 h, not counted as downtime.
2 weeks ago
Elevated error rates for gpt-5.6-luna API requestsA minor incident on Chat Completions, Responses for 69 min, not counted as downtime.
2 weeks ago
Degraded performance in ChatGPT, Codex, and APIsA minor incident on Connectors/Apps, CLI, Codex in ChatGPT Desktop and 3 more for 22 min, not counted as downtime.
2 weeks ago
File Download errorsA minor incident on File uploads, Images, Files and 2 more for 42 min, not counted as downtime.
3 weeks ago
Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburstA minor incident on Images for 40 min, not counted as downtime.
3 weeks ago
Errors processing large PDFs in the Responses APIA minor incident on Responses for 13 h, not counted as downtime.
4 weeks ago
Elevated latency for some API requestsA minor incident on Responses, Chat Completions for 3.5 h, not counted as downtime.
5 weeks ago
Elevated errors across ChatGPT, Codex, and the API including the Agents APIA minor incident on Login, Compliance API, File uploads and 3 more for 5.3 h, not counted as downtime.
5 weeks ago
We are seeing elevated error rates across API modelsA minor incident on Images, Batch, Chat Completions and 3 more for 60 min, not counted as downtime.
7 weeks ago
Elevated errors with gpt-image-2.5-flareA partial outage or slowdown on Images for 40 min, not counted as downtime.
7 weeks ago
Elevated errors for GPT-5.6 Sol on the APIA minor incident on Chat Completions, Responses for 2.2 h, not counted as downtime.
8 weeks ago
Commitments and credits
The OpenAI Services Agreement (fetched 2026-09-23) contains no uptime or service-credit schedule; section 12.2 says 'THE SERVICES ARE PROVIDED "AS IS."' subject to a warranty that Services conform to the Documentation. Published SLAs exist only for Scale Tier (and, per docs, Fast mode on eligible Enterprise agreements).
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Observed 100% over 365 days
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Claude API Priority TierAnthropic promises 99.5% uptime; its status page showed 4.3 d of major outage in the last year.99.5%First creditn/aObserved 365d98.809%All incidents 92.395%
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Cohere API (SaaS: Command, Embed, Rerank)Cohere publishes no SLA for it; its status page showed no major outage in the last year.NoneFirst creditn/aObserved 365d100%All incidents 99.989%
Cohere private deployments / Model Vault / NorthCohere publishes no SLA for it; its status history is still building.NoneFirst creditn/aObserved 365dn/aAll incidents 99.989%
Gemini API (Google AI Studio)Google publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Gemini API on Vertex AIGoogle Cloud promises 99.5% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.99.5%First credit10%Observed 365d100%All incidents 99.467%
Terms, exclusions and sources
- Measured
- No uptime commitment published for default pay-as-you-go API traffic.
- Not covered
- Services provided 'AS IS' apart from conformance-to-Documentation warranty; Beta Services 'may not be as reliable or available as the Services'; Any SLA only via Enterprise order forms / Scale Tier
- Status history
- Status history since Sep 9, 2026
- Weighted uptime
- All incidents, weighted: 99.122% · Downtime