ChatGPT Enterprise SLA
OpenAI · AI models · no public SLA · checked 25h ago
No public SLA, so there is no promise to test. Observed over 14 days: 100%.
Incidents, last 365 days
No incidents on file for this service.
Commitments and credits
Page (openai.com/chatgpt/enterprise redirects to chatgpt.com/business/enterprise) says only 'Includes 24/7 support with SLAs. You can add premium support for faster responses, a dedicated contact, and on-call availability.' No uptime % or response-time numbers are public.
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Terms, exclusions and sources
- Measured
- No uptime commitment published.
- Not covered
- No public uptime SLA; Support SLA targets not published; Terms set in the Enterprise contract
- Status history
- Status history since Sep 9, 2026
- Weighted uptime
- All incidents, weighted: 99.824% · Downtime
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.