Uptimeby GlyphChatGPT Enterprise SLA
OpenAI · AI models · no public SLA · checked 47d ago
No public SLA, so there is no promise to test. Observed over 58 days: 100%.
Incidents, last 365 days
ChatGPT Work and Dots Errors
A minor incident on ChatGPT Work, dots, Codex Web for 1.7 h, not counted as downtime.
4 days ago
Elevated error rates across paid ChatGPT plansA minor incident on Conversations for 11 min, not counted as downtime.
5 days ago
File upload errors in ChatGPTA minor incident on File uploads for 4.9 h, not counted as downtime.
6 days ago
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiencesA minor incident on ChatGPT Work, dots for 95 min, not counted as downtime.
10 days ago
Degraded experience with ChatGPT app connections using CIMDA minor incident on Connectors/Apps for 50 min, not counted as downtime.
2 weeks ago
Elevated ChatGPT conversation and Responses API errorsA minor incident on Conversations, Responses for 6.5 h, not counted as downtime.
2 weeks ago
Degraded performance in ChatGPT, Codex, and APIsA minor incident on Connectors/Apps, CLI, Codex in ChatGPT Desktop and 3 more for 22 min, not counted as downtime.
2 weeks ago
Authentication errors for some usersA partial outage or slowdown on Login, Codex Web, Codex API and 2 more for 60 min, not counted as downtime.
2 weeks ago
File Download errorsA minor incident on File uploads, Images, Files and 2 more for 42 min, not counted as downtime.
3 weeks ago
Widespread feature degradationA partial outage or slowdown on Login for 2.8 h, not counted as downtime.
3 weeks ago
Delayed Costs data in the Compliance APIA minor incident on Compliance API for 42 h, not counted as downtime.
3 weeks ago
Degraded performance in Codex and ChatGPT WorkA minor incident on Codex in ChatGPT Desktop, ChatGPT Work for 2.8 h, not counted as downtime.
3 weeks ago
Degraded performance in GPT-6.1 Sol Codex and Work modeA minor incident on Codex Web, CLI, VS Code extension and 2 more for 8.4 h, not counted as downtime.
3 weeks ago
Workspace admins may be unable to manage pluginsA partial outage or slowdown on Connectors/Apps for 64 min, not counted as downtime.
4 weeks ago
Some ChatGPT content may be unavailable on AndroidA partial outage or slowdown on Conversations for 3.4 h, not counted as downtime.
4 weeks ago
Delayed Costs data in the Compliance APIA minor incident on Compliance API for 2.9 d, not counted as downtime.
4 weeks ago
Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.A minor incident on Conversations, GPTs, ChatGPT Work for 94 min, not counted as downtime.
4 weeks ago
Workspace Agents Degraded and Responses ImpactedA minor incident on Agent for 1.8 h, not counted as downtime.
4 weeks ago
Computer Use Is Experiencing IssuesA minor incident on Agents for 2.8 h, not counted as downtime.
4 weeks ago
Elevated error rates in ChatGPT Go conversationsA minor incident on Conversations for 19 min, not counted as downtime.
4 weeks ago
Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots.A minor incident on Space, dots, Conversations and 2 more for 36 min, not counted as downtime.
4 weeks ago
Elevated errors in API Platform login and administration APIs.A minor incident on Login for 55 min, not counted as downtime.
4 weeks ago
Elevated errors in ChatGPT conversationsA minor incident on Conversations, FedRAMP for 7 h, not counted as downtime.
5 weeks ago
Elevated Work Mode errorsA minor incident on ChatGPT Work, Codex in ChatGPT Desktop for 25 h, not counted as downtime.
5 weeks ago
Issues with login, signup, and adsA partial outage or slowdown on Login, Ads Manager, Ads API for 53 min, not counted as downtime.
5 weeks ago
Latest 25 of 42.
Commitments and credits
Page (openai.com/chatgpt/enterprise redirects to chatgpt.com/business/enterprise) says only 'Includes 24/7 support with SLAs. You can add premium support for faster responses, a dedicated contact, and on-call availability.' No uptime % or response-time numbers are public.
More in ai models
Amazon BedrockAWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Anthropic publishes no SLA for it; its status page showed 4.4 d of major outage in the last year.
Observed 98.805% over 365 days
Anthropic promises 99.5% uptime; its status page showed 4.3 d of major outage in the last year.
Observed 98.809% over 365 days
Anthropic publishes no SLA for it; its status page showed 4.5 d of major outage in the last year.
Observed 98.757% over 365 days
Cohere publishes no SLA for it; its status page showed no major outage in the last year.
Observed 100% over 365 days
Cohere publishes no SLA for it; its status history is still building.
Google publishes no SLA for it; its status page has no history this site can read.
Google Cloud promises 99.5% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.
Observed 100% over 365 days
Claude API (Standard tier)Anthropic publishes no SLA for it; its status page showed 4.4 d of major outage in the last year.NoneFirst creditn/aObserved 365d98.805%All incidents 92.395%
Cohere API (SaaS: Command, Embed, Rerank)Cohere publishes no SLA for it; its status page showed no major outage in the last year.NoneFirst creditn/aObserved 365d100%All incidents 99.989%
Gemini API (Google AI Studio)Google publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Gemini API on Vertex AIGoogle Cloud promises 99.5% uptime, with a 10% credit when it misses; its status page showed no major outage in the 252 days on file.99.5%First credit10%Observed 365d100%All incidents 99.467%
Terms, exclusions and sources
- Measured
- No uptime commitment published.
- Not covered
- No public uptime SLA; Support SLA targets not published; Terms set in the Enterprise contract
- Status history
- Status history since Sep 9, 2026
- Weighted uptime
- All incidents, weighted: 99.122% · Downtime