Google SLA
Productivity and APIs · 2 of 3 services with an SLA · up to 99.9% · checked 47d ago
Services
Gemini API (Google AI Studio)Google publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Google Maps Platform (Core Services)Google promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.9%First credit10%Observed 365dNo feed
Google Workspace (Gmail, Calendar, Chat, Docs, Drive, Meet and more)Google promises 99.9% uptime; its status page has no history this site can read.99.9%First creditn/aObserved 365dNo feed
Latest incidents
Status pageThe Google Workspace Status Dashboard is not read here yet, so observed uptime is not computed.
Support response times
Google publishes no support response times.
SLA changes
About Google
Google's own products outside Google Cloud: Workspace, Maps Platform and the Gemini API. Google Cloud's SLAs (Compute Engine, Cloud Storage, BigQuery, Cloud SQL, Vertex AI) are listed under Google Cloud. The Workspace Status Dashboard has no feed read here yet, so observed uptime is not computed.
Google LLC is an American multinational technology corporation focused on information technology, online advertising, search engine technology, email, cloud computing, software, quantum computing, e-commerce, consumer electronics, and artificial intelligence (AI). Source
Highest commitment: Google Maps Platform (Core Services), 99.9% (Core Services (Service Level Objective)).
Promise vs reality, last year
- Status history
- The Google Workspace Status Dashboard is not read here yet, so observed uptime is not computed.
- Status page
- www.google.com/appsstatus/dashboard/