Uptimeby GlyphGoogle Maps Platform (Core Services) SLA
Google · Platforms · promises up to 99.9% · SLA of Jan 27, 2025 · checked 47d ago
Incidents, last 365 days
The Google Workspace Status Dashboard is not read here yet, so observed uptime is not computed.
Commitments and credits
Core Services (Service Level Objective)
Google Maps Platform Core Services listed at cloud.google.com/maps-platform/terms/maps-services
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 50%
SLA changes
All services
Possible SLA page found: Google Workspace Service Level Agreement. Not yet reviewed.
2 weeks agoPage
More in platforms
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
DigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Hugging Face publishes no SLA for it; its status page has no history this site can read.
NVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.
Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Salesforce publishes no SLA for it; its status page has no history this site can read.
Stripe publishes no SLA for it; its status page has no history this site can read.
Loom (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.99.95%First credit5%Observed 365dn/aAll incidents 100%
App PlatformDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Hugging Face Hub (Team / Enterprise)Hugging Face publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
NVIDIA Omniverse CloudNVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.99%First credit10%Observed 365dn/a
MuleSoft CloudHub (Anypoint Platform)Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.95%First credit5%Observed 365dNo feed
Stripe API and payments servicesStripe publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Terms, exclusions and sources
- Measured
- Calendar month per Project; Monthly Uptime Percentage = Valid Requests minus Failed Requests (HTTP 5XX or internal server error, measured server side) over Valid Requests
- Credit cap
- 50% of the amount due for the Covered Service that did not meet the SLO for the month
- Claim window
- Within 30 days from the time Customer becomes eligible to receive a Financial Credit
- How to claim
- Notify Google technical support with date and time details, for each Covered Service
- Not covered
- Pre-GA Offerings; Features or Services excluded in the Documentation; Factors outside Google's reasonable control; Actions or inactions of Customer or third parties, or their software or hardware; Abuse or behavior that violates the Agreement; Quotas applied by the system or listed in the Admin Console; Use inconsistent with the Documentation (invalid requests, unauthorized use)
- Status history
- The Google Workspace Status Dashboard is not read here yet, so observed uptime is not computed.
Google will use reasonable commercial efforts to provide to Customer a Monthly Uptime Percentage of at least 99.9% for each Covered Service (the "Service Level Objective" or "SLO").
Credits are applied to future monthly bills within 60 days of the request. Previous versions listed on the page: June 22, 2022, June 18, 2018, May 1, 2018.