Uptimeby GlyphNVIDIA SLA
AI · 3 of 3 services with an SLA · up to 99% · checked 47d ago
Services
NVIDIA promises 99% uptime; its status page showed no major outage in the last year.
Observed 100% over 365 days
NVIDIA promises 99% uptime; its status history is still building.
NVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.
NVIDIA Cloud Functions (NVCF)NVIDIA promises 99% uptime; its status page showed no major outage in the last year.99%First creditn/aObserved 365d100%
Latest incidents
Status pageIssues with NVIDIA Build service
A partial outage or slowdown on NVIDIA Build for 72 h, not counted as downtime.
72 h counted, ran 6.1 d6 weeks ago
Cloud Functions experiencing Deployment Failures (Partial outage)A partial outage or slowdown on Cloud Functions for 3 h, not counted as downtime.
3 months ago
Issues with Private Registry serviceA major outage on Private Registry for 47 min, counted as downtime.
6 months ago
Issues with Core & Catalog serviceA partial outage or slowdown on NGC Core Services, NGC Catalog for 69 min, not counted as downtime.
6 months ago
Issues with NGC Catalog serviceA minor incident on NGC Catalog for 13 min, not counted as downtime.
8 months ago
Issues with NGC Catalog serviceA partial outage or slowdown on NGC Catalog for 5.7 h, not counted as downtime.
8 months ago
Issues with NGC Core ServicesA major outage on NGC Core Services for 67 min, counted as downtime.
8 months ago
Cloud Functions Deployment FailuresA minor incident on Cloud Functions for 53 min, not counted as downtime.
9 months ago
Cloud Functions Elevated latencies and Error rate for gRPC connectionsA minor incident on Cloud Functions for 2.1 h, not counted as downtime.
9 months ago
Cloud Functions Logs OutageA minor incident on Cloud Functions for 91 min, not counted as downtime.
10 months ago
Cloud Functions Metrics OutageA partial outage or slowdown on Cloud Functions for 26 min, not counted as downtime.
11 months ago
Cloud Functions Deployment FailuresA partial outage or slowdown on Cloud Functions for 3.6 h, not counted as downtime.
12 months ago
Support response times
PlansNVIDIA publishes no support response times.
About NVIDIA
NVIDIA Cloud Services SLA (v. November 5, 2025), an integral part of the NVIDIA Cloud Agreement; the Service-Specific Terms for NVIDIA DGX Cloud (last modified September 10, 2025) point to it. Observed uptime for Cloud Functions comes from the NGC status page (status.ngc.nvidia.com).
Nvidia Corporation is an American multinational technology company headquartered in Santa Clara, California. Source
Highest commitment: NVIDIA Cloud Functions (NVCF), 99% (NVCF Service (selected at DGX Cloud onboarding)).
Promise vs reality, last year
ServiceDowntime vs allowed
Promised in the SLAObserved on the vendor's status pagePartial historyShortfall
- Status history
- Status history since Jul 3, 2024
- Status page
- status.ngc.nvidia.com/