NVIDIA Cloud Functions (NVCF) SLA
NVIDIA · Compute · promises up to 99% · SLA of Nov 5, 2025 · checked 38h ago
No major outage in the last 365 days: 100% observed against the 99% NVCF Service (selected at DGX Cloud onboarding).
Last 90 days: no major outage.
Incidents, last 365 days
StartedIncidentCounted asDuration
- Cloud Functions experiencing Deployment Failures (Partial outage)Cloud FunctionsDegradedAug 10, 2026 · 3 h6 weeks ago
- Cloud Functions Deployment FailuresCloud FunctionsMinorJan 22, 2026 · 53 min8 months ago
- Cloud Functions Elevated latencies and Error rate for gRPC connectionsCloud FunctionsMinorJan 21, 2026 · 2.1 h8 months ago
- Cloud Functions Logs OutageCloud FunctionsMinorDec 17, 2025 · 91 min9 months ago
- Cloud Functions Metrics OutageCloud FunctionsDegradedDec 5, 2025 · 26 min9 months ago
- Cloud Functions Deployment FailuresCloud FunctionsDegradedNov 15, 2025 · 3.6 h10 months ago
- Cloud Functions Deployment FailuresCloud FunctionsDegradedNov 14, 2025 · 1.9 h10 months ago
- Cloud Functions Metrics OutageCloud FunctionsDegradedNov 6, 2025 · 19 min10 months ago
- Cloud Functions - Metrics OutageCloud FunctionsDegradedOct 30, 2025 · 9.7 h11 months ago
- Cloud Functions Increased LatencyCloud FunctionsMinorOct 20, 2025 · 14 h11 months ago
- Cloud Functions Invocation Performance is Degraded for Some CustomersCloud FunctionsMinorOct 19, 2025 · 1.8 h11 months ago
- Cloud Functions Elevated Rate of ErrorsCloud FunctionsDegradedSep 30, 2025 · 23 h12 months ago
Major outage time per month
Allowed per month: 7.3 h
Commitments and credits
TierUptimeCredit of the monthly bill
- NVCF Service (selected at DGX Cloud onboarding)NVIDIA Cloud Functions API endpoints, when NVCF is selected at DGX Cloud onboarding (otherwise the DGX Cloud SLA applies)99%No credit schedule published
More in compute
ServicePromisedFirst creditObserved 365dDowntime
AWS LambdaAWS · Compute · Standard99.95%First credit10%Observed 365d99.178%All incidents 99.852%
Cloudflare WorkersCloudflare · Compute · Enterprise99.99%First credit10%Observed 365d100%All incidents 99.983%
Confluent Cloud for Apache FlinkConfluent · Compute · Flink (per region)99.99%First credit5%Observed 365d99.628%All incidents 97.165%
DigitalOcean Kubernetes (DOKS) HA control planeDigitalOcean · Compute · HA control plane99.95%First credit10%Observed 365d100%All incidents 99.992%
Compute EngineGoogle Cloud · Compute · Instances in Multiple Zones (Premium Tier)99.99%First credit10%Observed 365d99.928%All incidents 99.488%
Terms, exclusions and sources
- Measured
- Calendar month; Service Availability is a non-500 response from the NVIDIA Cloud Functions API endpoints
- Credit cap
- A credit equal to the scope of the service interruption, rounded up to the nearest hour, applied to extend the current NVCF order term
- Claim window
- NVIDIA must receive the Claim within two months from the date the incident began
- How to claim
- Submit a Claim to NVIDIA customer support
- Not covered
- Factors outside NVIDIA's reasonable control; Force majeure; Maintenance, planned or unplanned; Pre-release offerings; Overdue payment
- Status history
- Status history since Jul 3, 2024
NVIDIA Cloud Functions (NVCF) Service will be delivered with the following target Service Availability level measured over a calendar month: Service Availability: 99%
Same general terms (calculation, claims, exclusions) as the rest of the NVIDIA Cloud Services SLA.