Uptimeby GlyphNVIDIA Cloud Functions (NVCF) SLA
NVIDIA · Compute · promises up to 99% · SLA of Nov 5, 2025 · checked 47d ago
No major outage in the last 365 days: 100% observed against the 99% NVCF Service (selected at DGX Cloud onboarding).
Last 90 days: no major outage.
Incidents, last 365 days
Cloud Functions experiencing Deployment Failures (Partial outage)
A partial outage or slowdown on Cloud Functions for 3 h, not counted as downtime.
3 months ago
Cloud Functions Deployment FailuresA minor incident on Cloud Functions for 53 min, not counted as downtime.
9 months ago
Cloud Functions Elevated latencies and Error rate for gRPC connectionsA minor incident on Cloud Functions for 2.1 h, not counted as downtime.
9 months ago
Cloud Functions Logs OutageA minor incident on Cloud Functions for 91 min, not counted as downtime.
10 months ago
Cloud Functions Metrics OutageA partial outage or slowdown on Cloud Functions for 26 min, not counted as downtime.
11 months ago
Cloud Functions Deployment FailuresA partial outage or slowdown on Cloud Functions for 3.6 h, not counted as downtime.
12 months ago
Cloud Functions Deployment FailuresA partial outage or slowdown on Cloud Functions for 1.9 h, not counted as downtime.
12 months ago
Cloud Functions Metrics OutageA partial outage or slowdown on Cloud Functions for 19 min, not counted as downtime.
1 year ago
Major outage time per month
Allowed per month: 7.3 h
Commitments and credits
NVCF Service (selected at DGX Cloud onboarding)
NVIDIA Cloud Functions API endpoints, when NVCF is selected at DGX Cloud onboarding (otherwise the DGX Cloud SLA applies)
Credit: No credit schedule published
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Terms, exclusions and sources
- Measured
- Calendar month; Service Availability is a non-500 response from the NVIDIA Cloud Functions API endpoints
- Credit cap
- A credit equal to the scope of the service interruption, rounded up to the nearest hour, applied to extend the current NVCF order term
- Claim window
- NVIDIA must receive the Claim within two months from the date the incident began
- How to claim
- Submit a Claim to NVIDIA customer support
- Not covered
- Factors outside NVIDIA's reasonable control; Force majeure; Maintenance, planned or unplanned; Pre-release offerings; Overdue payment
- Status history
- Status history since Jul 3, 2024
NVIDIA Cloud Functions (NVCF) Service will be delivered with the following target Service Availability level measured over a calendar month: Service Availability: 99%
Same general terms (calculation, claims, exclusions) as the rest of the NVIDIA Cloud Services SLA.