Uptimeby GlyphDatabricks Data + AI Platform SLA
Databricks · Data platforms · no public SLA · checked 47d ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
The Databricks status page has no public incident history feed.
Commitments and credits
Databricks' 'Service Level Agreements' index (databricks.com/legal/sla) lists only the Lakebase SLA. No general 'Databricks Platform SLA' is published, and URLs such as /legal/platform-sla return 404. The Master Cloud Services Agreement (databricks.com/legal/mcsa) contains no uptime percentage. Any platform uptime commitment is therefore contract-only. Per-cloud differences could not be checked on Databricks' own pages (Azure Databricks is sold by Microsoft under Microsoft's SLA terms, which were not fetched here).
SLA changes
Databricks Data + AI Platform
Support offerings table updated: the Enhanced tier was dropped from the current table (Business / Production / Mission Critical remain); Enhanced details retained on a separate page for existing commit customers. Page: 'Last update to offerings table February 5, 2026, for earlier version with details on Enhanced Support for existing commit customers'.
9 months agoSource
More in data platforms
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Palantir publishes no SLA for it; its status page has no history this site can read.
Snowflake promises 99.99% uptime; its status page showed 5.1 d of major outage in the last year.
Observed 98.605% over 365 days
BigQueryGoogle Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.99.99%First credit10%Observed 365d99.939%All incidents 99.467%
Palantir Foundry and AIPUnverifiedPalantir publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Snowflake Service (Data Cloud)Snowflake promises 99.99% uptime; its status page showed 5.1 d of major outage in the last year.99.99%First creditn/aObserved 365d98.605%All incidents 99.991%
Terms, exclusions and sources
- Measured
- No public platform-wide uptime commitment
- Status history
- The Databricks status page has no public incident history feed.
- Weighted uptime