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Databricks Data + AI Platform SLA

Databricks · Data platforms · no public SLA · checked 23h ago

No public SLA, so there is no promise to test.

Incidents, last 365 days

The Databricks status page has no public incident history feed.

Commitments and credits

Databricks' 'Service Level Agreements' index (databricks.com/legal/sla) lists only the Lakebase SLA. No general 'Databricks Platform SLA' is published, and URLs such as /legal/platform-sla return 404. The Master Cloud Services Agreement (databricks.com/legal/mcsa) contains no uptime percentage. Any platform uptime commitment is therefore contract-only. Per-cloud differences could not be checked on Databricks' own pages (Azure Databricks is sold by Microsoft under Microsoft's SLA terms, which were not fetched here).

SLA changes

  • Feb 5, 2026Databricks Data + AI PlatformSupport offerings table updated: the Enhanced tier was dropped from the current table (Business / Production / Mission Critical remain); Enhanced details retained on a separate page for existing commit customers. Page: 'Last update to offerings table February 5, 2026, for earlier version with details on Enhanced Support for existing commit customers'.Source

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Terms, exclusions and sources
Measured
No public platform-wide uptime commitment
Status history
The Databricks status page has no public incident history feed.

All Databricks SLAsHow this is measured

Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

Weekly: SLA changes from cloud, data and AI vendors, Fridays.