BigQuery SLA
Google Cloud · Data platforms · promises up to 99.99% · SLA of Mar 29, 2023 · checked 24h ago
1 major outage in the 208 days of history: 3.7 h counted, 99.927% observed against the 99.99% BigQuery (except Standard edition).
1 of 7 months fell below it (credits are claimed per month).
Last 90 days: 3.7 h counted, 99.83% observed.
Incidents, last 365 days
StartedIncidentCounted asDuration
- Multiple products in us-central1-b are experiencing network service degradation.us-central1MinorSep 1, 2026 · 4.1 h
- We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.global, us-west1OutageAug 20, 2026 · 3.7 h
Major outage time per month
Allowed per month: 4.4 min
Commitments and credits
TierUptimeCredit of the monthly bill
- BigQuery (except Standard edition)Enterprise / Enterprise Plus / on-demand99.99%below 99.99%: 10% · below 99%: 25% · below 95%: 50%
- BigQuery Standard editionBigQuery Standard edition99.9%below 99.9%: 10% · below 99%: 25% · below 95%: 50%
More in data platforms
ServicePromisedFirst creditObserved 365dDowntime
Terms, exclusions and sources
- Measured
- Minutes in the month minus Downtime (more than 10% server-side Error Rate), per Project
- Credit cap
- 50% of the amount due for the Covered Service for the month
- Claim window
- Within 30 days from the time Customer becomes eligible
- How to claim
- Notify Google technical support
- Not covered
- Features designated pre-general availability; Features excluded from the SLA in the Documentation; Errors caused by factors outside Google's reasonable control; Errors from Customer's or third-party software or hardware; Abuses or behaviors that violate the Agreement; Errors resulting from quotas applied by the system / listed in the Admin Console
- Status history
- Status history since Feb 27, 2026
- Weighted uptime
- All incidents, weighted: 99.488% · Downtime
BigQuery (except BigQuery Standard edition) >= 99.99% ... 99.0% – < 99.99% 10% 95.0% – < 99.0% 25% < 95.0% 50%
BigQuery Data Transfer Service has a 24-hour data delivery SLO.
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