Fastly Next-Gen WAF (Hosted Dashboard and Cloud WAF Hosted Services) SLA
Fastly · Edge and CDN · promises up to 99.9% · SLA of Apr 5, 2023 · checked 47d ago
Incidents, last 365 days
No public status history.
Commitments and credits
WAF subscribers
Signal Sciences Hosted Dashboard and Cloud WAF hosted infrastructure
Credit: below 99.9%: 5% · below 99%: 10% · below 98.5%: 15% · below 98%: 20%
More in edge and cdn
Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.
Observed 99.989% over 365 days
Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.
Observed 99.989% over 365 days
Fastly promises 100% uptime, with a 1% credit when it misses; its status page has no history this site can read.
Cloudflare Business plan (CDN / application services)Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.100%First creditn/aObserved 365d99.989%All incidents 99.951%
Cloudflare Enterprise (CDN / application services)Cloudflare promises 100% uptime; its status page showed 11 min of major outage in the 71 days on file.100%First creditn/aObserved 365d99.989%All incidents 99.951%
Fastly Network Services (CDN / edge delivery)Fastly promises 100% uptime, with a 1% credit when it misses; its status page has no history this site can read.100%First credit1%Observed 365dNo feed
Terms, exclusions and sources
- Measured
- (minutes in month - minutes Unavailable) / minutes in month; unavailability must last a consecutive ten minutes
- Credit cap
- For any given month, the maximum amount of any credit is 20%
- Claim window
- Contact Fastly within 15 days of experiencing unavailability
- How to claim
- Contact Fastly; credits applied two months after the month incurred
- Not covered
- Issues not under Fastly Control; Unavailability shorter than a consecutive ten-minute period; Customer hardware/software, connectivity, operator errors; Force majeure
- Status history
- No public status history.
- Weighted uptime
Fastly endeavors to maintain 99.9% availability of the Signal Sciences Hosted Dashboard ( Hosted Dashboard ), which is used by the Fastly Next-Gen WAF
Credit is a percentage of pro-rated monthly WAF (or Hosted Services) subscription fees. Edge WAF may fail open if traffic threatens platform integrity.