Promised uptime vs actual

35 vendors · 99 services

Cloudflare R2 SLA

Cloudflare · Storage · promises up to 99.9% · SLA of Jul 8, 2025 · checked 47d ago

No major outage in the 71 days of history: 100% observed against the 99.9% Enterprise.

Last 90 days: no major outage.

Incidents, last 365 days

MinorNov 3, 2026
Increased Latency and Errors for R2 and Downstream Services in Western North America (WNAM)
A minor incident on Stream, Pipelines, R2 for 9.3 h, not counted as downtime.
6 days ago
MinorOct 29, 2026
R2 Elevated Latency in Eastern Europe
A minor incident on R2 for 1.9 h, not counted as downtime.
11 days ago
MinorOct 29, 2026
Increased Errors for Durable Objects and Downstream Services in Eastern North America (ENAM)
A minor incident on Durable Objects, Artifacts, D1 and 1 more for 50 min, not counted as downtime.
11 days ago
MinorOct 28, 2026
Increased latency and error rate for R2 in ENAM
A minor incident on Durable Objects, Artifacts, R2 for 11 min, not counted as downtime.
12 days ago
MinorOct 24, 2026
Network Performance Issues in Ashburn
A minor incident on Network, Durable Objects, Ashburn, United States - (IAD) and 3 more for 2.1 h, not counted as downtime.
2 weeks ago
DegradedOct 21, 2026
Elevated Errors for R2 and Durable Objects in ENAM
A partial outage or slowdown on Durable Objects, R2 for 2.3 h, not counted as downtime.
2 weeks ago
DegradedOct 15, 2026
Network Performance Issues in London
A partial outage or slowdown on London, United Kingdom - (LHR), Durable Objects, R2 and 1 more for 13 min, not counted as downtime.
3 weeks ago
MinorOct 5, 2026
Durable Objects Availability Issue in Eastern North America
A minor incident on Containers, Durable Objects, R2 and 2 more for 5.3 h, not counted as downtime.
5 weeks ago
MinorOct 1, 2026
Increased Errors for Durable Objects and R2
A minor incident on Durable Objects, R2 for 19 min, not counted as downtime.
5 weeks ago
MinorSep 30, 2026
Network Performance Issues in Los Angeles (LAX)
A minor incident on Containers, Durable Objects, Hyperdrive and 3 more for 5.5 h, not counted as downtime.
5 weeks ago
MinorSep 23, 2026
Intermittent authentication errors for API and R2
A minor incident on R2 for 12 h, not counted as downtime.
6 weeks ago
MinorSep 23, 2026
Elevated number of R2 503 errors in Australian Eastern Coast region
A minor incident on Sydney, NSW, Australia - (SYD), R2 for 17 min, not counted as downtime.
6 weeks ago

Major outage time per month

Allowed per month: 44 min

Commitments and credits

99.9%
Enterprise
Enterprise customers' use of R2
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 50%

More in storage

Terms, exclusions and sources
Measured
100% minus average Error Rate Percentage (5xx per 5-minute interval) over 30 days
Credit cap
Enterprise SLA cap applies
Claim window
Same as Enterprise SLA
How to claim
Per Enterprise SLA claim procedure
Not covered
Throttled or rate-limited requests; Enterprise SLA exclusions (customer causes, third-party access, beta)
Status history
Status history since Aug 27, 2026
2.1. Cloudflare will provide a Monthly Uptime Percentage of 99.9% for Customer's use of R2
Cloudflare, Effective Date: July 8, 2025. Read the SLA

Credit is a percentage of R2 fees paid in the 30 days preceding a valid Claim.

All Cloudflare SLAsHow this is measured