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Cloudflare R2 SLA

Cloudflare · Storage · promises up to 99.9% · SLA of Jul 8, 2025 · checked 26h ago

No major outage in the 16 days of history: 100% observed against the 99.9% Enterprise.

Last 90 days: no major outage.

Incidents, last 365 days

Major outage time per month

Allowed per month: 44 min

Commitments and credits

  • EnterpriseEnterprise customers' use of R299.9%below 99.9%: 10% · below 99%: 25% · below 95%: 50%

More in storage

Terms, exclusions and sources
Measured
100% minus average Error Rate Percentage (5xx per 5-minute interval) over 30 days
Credit cap
Enterprise SLA cap applies
Claim window
Same as Enterprise SLA
How to claim
Per Enterprise SLA claim procedure
Not covered
Throttled or rate-limited requests; Enterprise SLA exclusions (customer causes, third-party access, beta)
Status history
Status history since Sep 8, 2026
2.1. Cloudflare will provide a Monthly Uptime Percentage of 99.9% for Customer's use of R2
Cloudflare, Effective Date: July 8, 2025. Read the SLA

Credit is a percentage of R2 fees paid in the 30 days preceding a valid Claim.

All Cloudflare SLAsHow this is measured

Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

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