Cloudflare R2 SLA
Cloudflare · Storage · promises up to 99.9% · SLA of Jul 8, 2025 · checked 47d ago
No major outage in the 71 days of history: 100% observed against the 99.9% Enterprise.
Last 90 days: no major outage.
Incidents, last 365 days
Increased Latency and Errors for R2 and Downstream Services in Western North America (WNAM)
A minor incident on Stream, Pipelines, R2 for 9.3 h, not counted as downtime.
6 days ago
R2 Elevated Latency in Eastern EuropeA minor incident on R2 for 1.9 h, not counted as downtime.
11 days ago
Increased Errors for Durable Objects and Downstream Services in Eastern North America (ENAM)A minor incident on Durable Objects, Artifacts, D1 and 1 more for 50 min, not counted as downtime.
11 days ago
Increased latency and error rate for R2 in ENAMA minor incident on Durable Objects, Artifacts, R2 for 11 min, not counted as downtime.
12 days ago
Network Performance Issues in AshburnA minor incident on Network, Durable Objects, Ashburn, United States - (IAD) and 3 more for 2.1 h, not counted as downtime.
2 weeks ago
Elevated Errors for R2 and Durable Objects in ENAMA partial outage or slowdown on Durable Objects, R2 for 2.3 h, not counted as downtime.
2 weeks ago
Network Performance Issues in LondonA partial outage or slowdown on London, United Kingdom - (LHR), Durable Objects, R2 and 1 more for 13 min, not counted as downtime.
3 weeks ago
Durable Objects Availability Issue in Eastern North AmericaA minor incident on Containers, Durable Objects, R2 and 2 more for 5.3 h, not counted as downtime.
5 weeks ago
Increased Errors for Durable Objects and R2A minor incident on Durable Objects, R2 for 19 min, not counted as downtime.
5 weeks ago
Network Performance Issues in Los Angeles (LAX)A minor incident on Containers, Durable Objects, Hyperdrive and 3 more for 5.5 h, not counted as downtime.
5 weeks ago
Intermittent authentication errors for API and R2A minor incident on R2 for 12 h, not counted as downtime.
6 weeks ago
Elevated number of R2 503 errors in Australian Eastern Coast regionA minor incident on Sydney, NSW, Australia - (SYD), R2 for 17 min, not counted as downtime.
6 weeks ago
Major outage time per month
Allowed per month: 44 min
Commitments and credits
Enterprise
Enterprise customers' use of R2
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 50%
More in storage
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DigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
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Observed 100% over 365 days
Google Cloud promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Microsoft Azure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Oracle Cloud Infrastructure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Amazon S3 (Standard)AWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.99.9%First credit10%Observed 365d99.178%All incidents 99.86%
iCloud and CloudKit for developersApple publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Spaces Object StorageDigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.9%First credit10%Observed 365d100%All incidents 99.989%
Volumes Block StorageDigitalOcean promises 99.99% uptime, with a 100% credit when it misses; its status page showed no major outage in the last year.99.99%First credit100%Observed 365d100%All incidents 99.989%
Cloud StorageGoogle Cloud promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.99.95%First credit10%Observed 365d99.939%All incidents 99.467%
Azure Blob Storage (Storage Accounts)Microsoft Azure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.99%First credit10%Observed 365dNo feed
OCI Object StorageOracle Cloud Infrastructure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.9%First credit10%Observed 365dNo feed
Terms, exclusions and sources
- Measured
- 100% minus average Error Rate Percentage (5xx per 5-minute interval) over 30 days
- Credit cap
- Enterprise SLA cap applies
- Claim window
- Same as Enterprise SLA
- How to claim
- Per Enterprise SLA claim procedure
- Not covered
- Throttled or rate-limited requests; Enterprise SLA exclusions (customer causes, third-party access, beta)
- Status history
- Status history since Aug 27, 2026
- Weighted uptime
- All incidents, weighted: 99.951% · Downtime
2.1. Cloudflare will provide a Monthly Uptime Percentage of 99.9% for Customer's use of R2
Credit is a percentage of R2 fees paid in the 30 days preceding a valid Claim.