Uptimeby GlyphVolumes Block Storage SLA
DigitalOcean · Storage · promises up to 99.99% · SLA of Jun 3, 2025 · checked 47d ago
No major outage in the last 365 days: 100% observed against the 99.99% All volumes.
Last 90 days: no major outage.
Incidents, last 365 days
No incidents on file for this service.
Major outage time per month
Allowed per month: 4.4 min
Commitments and credits
All volumes
Volumes Block Storage
Credit: below 99.99%: 100%
SLA changes
Volumes Block Storage
The SLA page text changed (3 sentences added, 3 removed); it still states 99.99%.
2 weeks agoPage
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Terms, exclusions and sources
- Measured
- 100% minus share of 5-minute intervals unavailable
- Claim window
- Within three (3) months of the end of the billing cycle
- How to claim
- Contact Support
- Not covered
- Scheduled maintenance or customer-initiated downtime; Factors beyond DigitalOcean's reasonable control (force majeure, third-party outages); Account restrictions, misuse, or violation of the Customer Agreement; Customer application code or configuration errors
- Status history
- Status history since Sep 22, 2025
- Weighted uptime
- All incidents, weighted: 99.989% · Downtime
The DigitalOcean Volumes Block Storage service provides 99.99% uptime SLA per month.
Credit is '100% of lost time at the hourly rate incurred', not 100% of the monthly bill.