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Volumes Block Storage SLA

DigitalOcean · Storage · promises up to 99.99% · SLA of Jun 3, 2025 · checked 26h ago

No major outage in the last 365 days: 100% observed against the 99.99% All volumes.

Last 90 days: no major outage.

Incidents, last 365 days

No incidents on file for this service.

Major outage time per month

Allowed per month: 4.4 min

Commitments and credits

  • All volumesVolumes Block Storage99.99%below 99.99%: 100%

More in storage

Terms, exclusions and sources
Measured
100% minus share of 5-minute intervals unavailable
Claim window
Within three (3) months of the end of the billing cycle
How to claim
Contact Support
Not covered
Scheduled maintenance or customer-initiated downtime; Factors beyond DigitalOcean's reasonable control (force majeure, third-party outages); Account restrictions, misuse, or violation of the Customer Agreement; Customer application code or configuration errors
Status history
Status history since Sep 22, 2025
The DigitalOcean Volumes Block Storage service provides 99.99% uptime SLA per month.
DigitalOcean, Last Updated on June 3, 2025. Read the SLA

Credit is '100% of lost time at the hourly rate incurred', not 100% of the monthly bill.

All DigitalOcean SLAsHow this is measured

Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

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