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Spaces Object Storage SLA

DigitalOcean · Storage · promises up to 99.9% · SLA of Dec 2, 2025 · checked 24h ago

No major outage in the last 365 days: 100% observed against the 99.9% All accounts.

Last 90 days: no major outage.

Incidents, last 365 days

No incidents on file for this service.

Major outage time per month

Allowed per month: 44 min

Commitments and credits

  • All accountsEach Spaces Bucket99.9%below 99.9%: 10% · below 99%: 25% · below 95%: 100%

More in storage

Terms, exclusions and sources
Measured
100% minus the share of 5-minute intervals in the billing cycle in which a Bucket has no external accessibility
Claim window
Notify in writing within 24 hours from the start of Downtime; request within 30 days of the end of the billing cycle
How to claim
Contact Support with logs, timestamps and Bucket info
Not covered
Maintenance and user-initiated downtime; Factors outside DigitalOcean's reasonable control; Data loss; System quotas or limits; Experimental / non-GA features; Account restrictions or TOS violations
Status history
Status history since Sep 22, 2025
During each billing cycle the Spaces service will have a 99.9% Uptime (as defined below) per month.
DigitalOcean, Last Updated on December 2, 2025. Read the SLA

Credits usable within 90 days; only issued if over $1. Spaces Cold Storage has a separate SLA (not captured).

All DigitalOcean SLAsHow this is measured

Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

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