Uptimeby GlyphSpaces Object Storage SLA
DigitalOcean · Storage · promises up to 99.9% · SLA of Dec 2, 2025 · checked 47d ago
No major outage in the last 365 days: 100% observed against the 99.9% All accounts.
Last 90 days: no major outage.
Incidents, last 365 days
No incidents on file for this service.
Major outage time per month
Allowed per month: 44 min
Commitments and credits
All accounts
Each Spaces Bucket
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 100%
SLA changes
Spaces Object Storage
The SLA page text changed (14 sentences added, 12 removed); it still states 99.9%.
2 weeks agoPage
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Terms, exclusions and sources
- Measured
- 100% minus the share of 5-minute intervals in the billing cycle in which a Bucket has no external accessibility
- Claim window
- Notify in writing within 24 hours from the start of Downtime; request within 30 days of the end of the billing cycle
- How to claim
- Contact Support with logs, timestamps and Bucket info
- Not covered
- Maintenance and user-initiated downtime; Factors outside DigitalOcean's reasonable control; Data loss; System quotas or limits; Experimental / non-GA features; Account restrictions or TOS violations
- Status history
- Status history since Sep 22, 2025
- Weighted uptime
- All incidents, weighted: 99.989% · Downtime
During each billing cycle the Spaces service will have a 99.9% Uptime (as defined below) per month.
Credits usable within 90 days; only issued if over $1. Spaces Cold Storage has a separate SLA (not captured).