Uptimeby GlyphCloud Storage SLA
Google Cloud · Storage · promises up to 99.95% · SLA of Apr 1, 2026 · checked 13d ago
1 major outage in the 252 days of history: 3.7 h counted, 99.939% observed against the 99.95% Standard, multi-region or dual-region.
1 of 9 months fell below it (credits are claimed per month).
Last 90 days: 3.7 h counted, 99.83% observed.
Incidents, last 365 days
Multiple services were experiencing issues in the europe-west2 region.
A minor incident on europe-west2 for 6.1 h, not counted as downtime.
2 weeks ago
Google Cloud Storage (GCS) customers experienced elevated latencies and error rates when performing upload or write operations.A minor incident on us-central1 for 30 h, not counted as downtime.
4 weeks ago
We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.A major outage on global, us-west1 for 3.7 h, counted as downtime.
2 months ago
Major outage time per month
Allowed per month: 22 min
Commitments and credits
Standard, multi-region or dual-region
Standard storage class in multi-region/dual-region locations (excluding Mexico and Stockholm)
Credit: below 99.95%: 10% · below 99%: 25% · below 95%: 50%
Standard, regional (also Nearline/Coldline/Archive multi-region, Rapid zonal)
Standard in a regional location; colder classes in multi/dual-region
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 50%
Nearline/Coldline/Archive regional; Durable Reduced Availability
Cold storage classes in regional locations
Credit: below 99%: 10% · below 98%: 25% · below 95%: 50%
SLA changes
Cloud Storage
The SLA page text changed (13 sentences added, 17 removed); it still states 99.95%, 99.9% and 99%.
2 weeks agoPage
More in storage
Amazon S3 (Standard)AWS promises 99.9% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Apple publishes no SLA for it; its status page has no history this site can read.
Cloudflare promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 71 days on file.
Observed 100% over 365 days
DigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
DigitalOcean promises 99.99% uptime, with a 100% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Microsoft Azure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Oracle Cloud Infrastructure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
iCloud and CloudKit for developersApple publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Cloudflare R2Cloudflare promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the 71 days on file.99.9%First credit10%Observed 365d100%All incidents 99.951%
Spaces Object StorageDigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.9%First credit10%Observed 365d100%All incidents 99.989%
Azure Blob Storage (Storage Accounts)Microsoft Azure promises 99.99% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.99%First credit10%Observed 365dNo feed
OCI Object StorageOracle Cloud Infrastructure promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.9%First credit10%Observed 365dNo feed
Terms, exclusions and sources
- Measured
- 100% minus the average of 5-minute Error Rates (HTTP 5xx) over the calendar month, per Project per Region
- Credit cap
- 50% of the amount due for the Covered Service for the month
- Claim window
- Within 30 days from the time Customer becomes eligible
- How to claim
- Notify Google technical support
- Not covered
- Features designated pre-general availability; Features excluded from the SLA in the Documentation; Errors caused by factors outside Google's reasonable control; Errors from Customer's or third-party software or hardware; Errors resulting from quotas listed in the Admin Console
- Status history
- Status history since Feb 27, 2026
- Weighted uptime
- All incidents, weighted: 99.467% · Downtime
Standard storage class in a multi-region or dual-region location of Cloud Storage >= 99.95% ... 99.0% – < 99.95% 10% 95.0% – < 99.0% 25% < 95.0% 50%
Mexico and Stockholm regional Standard is 99.5%. Turbo replication has its own RPO SLO (15 minutes).