GitHub Actions SLA
GitHub · Developer tools · promises up to 99.9% · SLA of Jun 1, 2026 · checked 47d ago
26 major outages in the last 365 days: 3.3 d counted, 99.09% observed against the 99.9% Enterprise Cloud.
10 of 12 months fell below it (credits are claimed per month).
Last 90 days: 23 h counted, 98.929% observed.
Incidents, last 365 days
Degraded performance for multiple GitHub services
A minor incident on Git Operations, Issues, Actions and 1 more for 45 min, not counted as downtime.
4 days ago
Incident with ActionsA minor incident on Actions for 52 min, not counted as downtime.
4 days ago
Incident with ActionsA partial outage or slowdown on Actions for 36 min, not counted as downtime.
5 days ago
Incident with Actions and PagesA partial outage or slowdown on Webhooks, Actions, Pages for 56 min, not counted as downtime.
5 days ago
Incident with Pull Requests, Git Operations and IssuesA partial outage or slowdown on Git Operations, API Requests, Issues and 2 more for 2 h, not counted as downtime.
5 days ago
Incident with Actions, Pages, and WebhooksA partial outage or slowdown on Webhooks, Actions, Pages for 93 min, not counted as downtime.
10 days ago
Incident with Actions, Issues, API Requests and Pull RequestsA minor incident on API Requests, Issues, Pull Requests and 1 more for 9 min, not counted as downtime.
2 weeks ago
Delayed Actions status check resultsA minor incident on Actions for 36 min, not counted as downtime.
2 weeks ago
Project updates delayedA minor incident on API Requests, Issues, Pull Requests and 2 more for 11 h, not counted as downtime.
2 weeks ago
Incident with ActionsA minor incident on Actions for 61 min, not counted as downtime.
2 weeks ago
Delays for Pull Requests and Webhook deliveriesA major outage on Webhooks, Pull Requests, Actions for 4.5 h, counted as downtime.
2 weeks ago
Degraded availability for GitHub Actions, GitHub Pages and WebhooksA major outage on Webhooks, Actions, Pages for 68 min, counted as downtime.
3 weeks ago
Incident with Actions, Pull Requests and IssuesA minor incident on Issues, Pull Requests, Actions for 7.9 h, not counted as downtime.
4 weeks ago
Incident with Git Operations, Issues, Actions and Pull RequestsA major outage on Git Operations, Issues, Pull Requests and 1 more for 48 min, counted as downtime.
4 weeks ago
Incident with Git Operations, Pull Requests and ActionsA major outage on Git Operations, Webhooks, Issues and 2 more for 70 min, counted as downtime.
4 weeks ago
Incident with ActionsA major outage on Actions, Pages for 3.6 h, counted as downtime.
5 weeks ago
Actions Job DelaysA minor incident on Actions for 3.1 h, not counted as downtime.
5 weeks ago
Incident with several GitHub ServicesA major outage on API Requests, Issues, Pull Requests and 2 more for 89 min, counted as downtime.
8 weeks ago
Incident with Actions and Pull RequestsA minor incident on Pull Requests, Actions for 90 min, not counted as downtime.
2 months ago
Incident with ActionsA major outage on Actions, Pages for 2.8 h, counted as downtime.
2 months ago
Actions delays in starting runsA minor incident on Actions for 38 min, not counted as downtime.
2 months ago
Incident with GitHub.comA major outage on Git Operations, Webhooks, API Requests and 3 more for 7.6 h, counted as downtime.
2 months ago
Incident with ActionsA major outage on Actions, Pages for 11 h, counted as downtime.
3 months ago
Incident with ActionsA partial outage or slowdown on Actions for 34 min, not counted as downtime.
3 months ago
Actions run failures and delaysA major outage on Actions for 42 min, counted as downtime.
3 months ago
Latest 25 of 60.
Major outage time per month
Allowed per month: 44 min
Commitments and credits
Enterprise Cloud
Actions executions triggered by the Customer
Credit: below 99.9%: 5% · below 99.5%: 10% · below 99%: 25%
More in developer tools
Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.
Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status page showed 2.3 d of major outage in the last year.
Observed 99.383% over 365 days
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
Cursor publishes no SLA for it; its status page showed 31 h of major outage in the last year.
Observed 99.65% over 365 days
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Bitbucket Cloud (Cloud)Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.99.9%First credit10%Observed 365dn/aAll incidents 100%
Compass (Cloud)Atlassian promises 99.9% uptime, with a 10% credit when it misses; its status history is still building.99.9%First credit10%Observed 365dn/aAll incidents 100%
Confluence (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.99.95%First credit5%Observed 365dn/aAll incidents 100%
Jira (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status page showed 2.3 d of major outage in the last year.99.95%First credit5%Observed 365d99.383%All incidents 100%
Jira Product Discovery (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.99.95%First credit5%Observed 365dn/aAll incidents 100%
Jira Service Management (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.99.95%First credit5%Observed 365dn/aAll incidents 100%
Cursor (IDE, Cloud Agents, CLI)Cursor publishes no SLA for it; its status page showed 31 h of major outage in the last year.NoneFirst creditn/aObserved 365d99.65%All incidents 99.771%
Container RegistryDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Terms, exclusions and sources
- Measured
- (Total Triggered Executions - Unavailable Executions) / Total Triggered Executions per quarter; an execution failed when the history log captured no output 5 minutes after trigger
- Credit cap
- Limited to a maximum of ninety (90) days of paid service per calendar quarter
- Claim window
- Written request within thirty (30) days of the end of the calendar quarter (Applicable Period)
- How to claim
- Written request to GitHub Support (direct purchase) or via a Microsoft support ticket (purchased through Microsoft)
- Not covered
- Factors outside GitHub's reasonable control; Previews, or purchases made with a subscription credit; Non-GitHub services, hardware or software; Throttling of suspected abusive behavior or hacked accounts; Rate limits or latency without actual unavailability; Scheduled Downtime (5 days' notice)
- Status history
- Status history since Sep 22, 2025
- Weighted uptime
- All incidents, weighted: 99.802% · Downtime
GitHub commits to maintain at least 99.9% Uptime for the applicable GitHub service.
Same 99.9% quarterly commitment and credit table as Enterprise Cloud.