GitHub Actions SLA
GitHub · Developer tools · promises up to 99.9% · SLA of Jun 1, 2026 · checked 25h ago
23 major outages in the last 365 days: 3.2 d counted, 99.117% observed against the 99.9% Enterprise Cloud.
10 of 12 months fell below it (credits are claimed per month).
Last 90 days: 38 h counted, 98.252% observed.
Incidents, last 365 days
StartedIncidentCounted asDuration
- Incident with several GitHub ServicesAPI Requests, Issues, Pull Requests, Actions, PagesOutageSep 13, 2026 · 89 min
- Incident with Actions and Pull RequestsPull Requests, ActionsMinorAug 26, 2026 · 90 min
- Incident with ActionsActions, PagesOutageAug 26, 2026 · 2.8 h
- Actions delays in starting runsActionsMinorAug 24, 2026 · 38 min
- Incident with GitHub.comGit Operations, Webhooks, API Requests, Issues, Pull Requests, ActionsOutageAug 17, 2026 · 7.6 h
- Incident with ActionsActions, PagesOutageAug 6, 2026 · 11 h
- Incident with ActionsActionsDegradedJul 29, 2026 · 34 min
- Actions run failures and delaysActionsOutageJul 25, 2026 · 42 min
- Incident with ActionsActionsMinorJul 25, 2026 · 26 min
- Disruption with some GitHub servicesAPI Requests, Issues, Pull Requests, Actions, Pages, CopilotDegradedJul 24, 2026 · 79 min
- Latency issues across a number of servicesWebhooks, Issues, Pull Requests, ActionsDegradedJul 23, 2026 · 1.8 h
- Disruption with actions hosted runnersActionsMinorJul 22, 2026 · 86 min
- Incident with GitHub ActionsAPI Requests, Issues, Actions, PagesOutageJul 19, 2026 · 5.2 h
- Actions runs are experiencing failures to startActions, PagesDegradedJul 13, 2026 · 22 min
- Delays starting Actions runsActions, PagesOutageJul 9, 2026 · 9.3 h
- Actions and Codespaces APIs experiencing partial failuresActions, CodespacesDegradedJul 7, 2026 · 2 h
- Degradation with Webhooks, Pull Requests and ActionsWebhooks, Issues, Pull Requests, ActionsDegradedJun 25, 2026 · 38 min
- Pull Requests and Issues unavailable for signed-out usersIssues, Pull Requests, ActionsOutageJun 8, 2026 · 85 min
- Incident with Actions and PagesActions, PagesOutageMay 26, 2026 · 2.4 h
- Incident with ActionsActionsMinorMay 20, 2026 · 3.3 h
- Actions is experiencing degraded availabilityActions, PagesOutageMay 15, 2026 · 35 min
- Incident with CodeQL, Webhooks, Notifications, and Slack IntegrationWebhooks, ActionsMinorMay 12, 2026 · 3.1 h
- Incident with Actions, we are investigating reports of degraded availabilityActionsDegradedMay 6, 2026 · 2.4 h
- Incident with ActionsActionsOutageMay 5, 2026 · 3.8 h
- Incident with Issues and WebhooksGit Operations, Webhooks, Issues, Pull Requests, Actions, PackagesOutageMay 4, 2026 · 55 min
Latest 25 of 60.
Major outage time per month
Allowed per month: 44 min
Commitments and credits
TierUptimeCredit of the monthly bill
- Enterprise CloudActions executions triggered by the Customer99.9%below 99.9%: 5% · below 99.5%: 10% · below 99%: 25%
More in developer tools
ServicePromisedFirst creditObserved 365dDowntime
Bitbucket Cloud (Cloud)Atlassian · Developer tools · Premium99.9%First credit10%Observed 365dn/aAll incidents 100%
Container RegistryDigitalOcean · Developer tools · All99.95%First credit10%Observed 365d100%All incidents 99.992%
GitHub Enterprise CloudGitHub · Developer tools · Enterprise Cloud99.9%First credit5%Observed 365d99.172%All incidents 99.869%
Terms, exclusions and sources
- Measured
- (Total Triggered Executions - Unavailable Executions) / Total Triggered Executions per quarter; an execution failed when the history log captured no output 5 minutes after trigger
- Credit cap
- Limited to a maximum of ninety (90) days of paid service per calendar quarter
- Claim window
- Written request within thirty (30) days of the end of the calendar quarter (Applicable Period)
- How to claim
- Written request to GitHub Support (direct purchase) or via a Microsoft support ticket (purchased through Microsoft)
- Not covered
- Factors outside GitHub's reasonable control; Previews, or purchases made with a subscription credit; Non-GitHub services, hardware or software; Throttling of suspected abusive behavior or hacked accounts; Rate limits or latency without actual unavailability; Scheduled Downtime (5 days' notice)
- Status history
- Status history since Sep 22, 2025
- Weighted uptime
- All incidents, weighted: 99.869% · Downtime
GitHub commits to maintain at least 99.9% Uptime for the applicable GitHub service.
Same 99.9% quarterly commitment and credit table as Enterprise Cloud.
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.