Promised uptime vs actual

35 vendors · 99 services

GitHub Actions SLA

GitHub · Developer tools · promises up to 99.9% · SLA of Jun 1, 2026 · checked 47d ago

26 major outages in the last 365 days: 3.3 d counted, 99.09% observed against the 99.9% Enterprise Cloud.

10 of 12 months fell below it (credits are claimed per month).

Last 90 days: 23 h counted, 98.929% observed.

Incidents, last 365 days

MinorNov 5, 2026
Degraded performance for multiple GitHub services
A minor incident on Git Operations, Issues, Actions and 1 more for 45 min, not counted as downtime.
4 days ago
MinorNov 5, 2026
Incident with Actions
A minor incident on Actions for 52 min, not counted as downtime.
4 days ago
DegradedNov 4, 2026
Incident with Actions
A partial outage or slowdown on Actions for 36 min, not counted as downtime.
5 days ago
DegradedNov 4, 2026
Incident with Actions and Pages
A partial outage or slowdown on Webhooks, Actions, Pages for 56 min, not counted as downtime.
5 days ago
DegradedNov 4, 2026
Incident with Pull Requests, Git Operations and Issues
A partial outage or slowdown on Git Operations, API Requests, Issues and 2 more for 2 h, not counted as downtime.
5 days ago
DegradedOct 30, 2026
Incident with Actions, Pages, and Webhooks
A partial outage or slowdown on Webhooks, Actions, Pages for 93 min, not counted as downtime.
10 days ago
MinorOct 26, 2026
Incident with Actions, Issues, API Requests and Pull Requests
A minor incident on API Requests, Issues, Pull Requests and 1 more for 9 min, not counted as downtime.
2 weeks ago
MinorOct 23, 2026
Delayed Actions status check results
A minor incident on Actions for 36 min, not counted as downtime.
2 weeks ago
MinorOct 22, 2026
Project updates delayed
A minor incident on API Requests, Issues, Pull Requests and 2 more for 11 h, not counted as downtime.
2 weeks ago
MinorOct 22, 2026
Incident with Actions
A minor incident on Actions for 61 min, not counted as downtime.
2 weeks ago
OutageOct 21, 2026
Delays for Pull Requests and Webhook deliveries
A major outage on Webhooks, Pull Requests, Actions for 4.5 h, counted as downtime.
2 weeks ago
OutageOct 19, 2026
Degraded availability for GitHub Actions, GitHub Pages and Webhooks
A major outage on Webhooks, Actions, Pages for 68 min, counted as downtime.
3 weeks ago
MinorOct 12, 2026
Incident with Actions, Pull Requests and Issues
A minor incident on Issues, Pull Requests, Actions for 7.9 h, not counted as downtime.
4 weeks ago
OutageOct 7, 2026
Incident with Git Operations, Issues, Actions and Pull Requests
A major outage on Git Operations, Issues, Pull Requests and 1 more for 48 min, counted as downtime.
4 weeks ago
OutageOct 7, 2026
Incident with Git Operations, Pull Requests and Actions
A major outage on Git Operations, Webhooks, Issues and 2 more for 70 min, counted as downtime.
4 weeks ago
OutageOct 5, 2026
Incident with Actions
A major outage on Actions, Pages for 3.6 h, counted as downtime.
5 weeks ago
MinorOct 1, 2026
Actions Job Delays
A minor incident on Actions for 3.1 h, not counted as downtime.
5 weeks ago
OutageSep 13, 2026
Incident with several GitHub Services
A major outage on API Requests, Issues, Pull Requests and 2 more for 89 min, counted as downtime.
8 weeks ago
MinorAug 26, 2026
Incident with Actions and Pull Requests
A minor incident on Pull Requests, Actions for 90 min, not counted as downtime.
2 months ago
OutageAug 26, 2026
Incident with Actions
A major outage on Actions, Pages for 2.8 h, counted as downtime.
2 months ago
MinorAug 24, 2026
Actions delays in starting runs
A minor incident on Actions for 38 min, not counted as downtime.
2 months ago
OutageAug 17, 2026
Incident with GitHub.com
A major outage on Git Operations, Webhooks, API Requests and 3 more for 7.6 h, counted as downtime.
2 months ago
OutageAug 6, 2026
Incident with Actions
A major outage on Actions, Pages for 11 h, counted as downtime.
3 months ago
DegradedJul 29, 2026
Incident with Actions
A partial outage or slowdown on Actions for 34 min, not counted as downtime.
3 months ago
OutageJul 25, 2026
Actions run failures and delays
A major outage on Actions for 42 min, counted as downtime.
3 months ago

Latest 25 of 60.

Major outage time per month

Allowed per month: 44 min

Commitments and credits

99.9%
Enterprise Cloud
Actions executions triggered by the Customer
Credit: below 99.9%: 5% · below 99.5%: 10% · below 99%: 25%

More in developer tools

Terms, exclusions and sources
Measured
(Total Triggered Executions - Unavailable Executions) / Total Triggered Executions per quarter; an execution failed when the history log captured no output 5 minutes after trigger
Credit cap
Limited to a maximum of ninety (90) days of paid service per calendar quarter
Claim window
Written request within thirty (30) days of the end of the calendar quarter (Applicable Period)
How to claim
Written request to GitHub Support (direct purchase) or via a Microsoft support ticket (purchased through Microsoft)
Not covered
Factors outside GitHub's reasonable control; Previews, or purchases made with a subscription credit; Non-GitHub services, hardware or software; Throttling of suspected abusive behavior or hacked accounts; Rate limits or latency without actual unavailability; Scheduled Downtime (5 days' notice)
Status history
Status history since Sep 22, 2025
GitHub commits to maintain at least 99.9% Uptime for the applicable GitHub service.
GitHub, Version: June 2026. Read the SLA

Same 99.9% quarterly commitment and credit table as Enterprise Cloud.

All GitHub SLAsHow this is measured