Promised uptime vs actual

35 vendors · 99 services

Lakebase Postgres SLA

Databricks · Databases · promises up to 99.99% · checked 47d ago

Incidents, last 365 days

The Databricks status page has no public incident history feed.

Commitments and credits

99.99%
High Availability endpoint
Lakebase endpoints with high availability (secondary compute instances' connection strings excluded)
Credit: below 99.99%: 5% · below 99.9%: 10% · below 99%: 25% · below 95%: 50%
99.9%
Single Compute endpoint
Lakebase endpoints on a single compute instance
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 50%

More in databases

Missed its SLA99.999%
Amazon DynamoDB
AWS promises 99.999% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Missed its SLA99.95%
Amazon RDS (Multi-AZ)
AWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Kept its SLA99.95%
Managed Databases
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Missed its SLA99.95%
Elastic Cloud Hosted (formerly Elasticsearch Service)
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
Missed its SLA99.95%
Elastic Cloud Serverless
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
Missed its SLA99.99%
Cloud SQL
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
No data99.995%
Azure SQL Database
Microsoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Missed its SLA99.995%
MongoDB Atlas (database clusters)
MongoDB promises 99.995% uptime, with a 10% credit when it misses; its status page showed 60 min of major outage in the last year.
Observed 99.989% over 365 days
Terms, exclusions and sources
Measured
Monthly Uptime Percentage per Lakebase Endpoint; a minute is unavailable if all continuous connection attempts via the Covered Connection String fail
Credit cap
50% of the endpoint's monthly compute Fees (highest band)
Claim window
By the end of the calendar month following the month in which the SLA Event occurred
How to claim
Notify Databricks in writing at help@databricks.com with Verification Information (workspace ID, endpoint ID, request logs)
Not covered
Force majeure; Customer noncompliance with the Agreement or Databricks support recommendations; Customer acts or omissions incl. overloading the database, ignoring resource health concerns; Customer equipment, software or other technology; Use with a Beta Service
Status history
The Databricks status page has no public incident history feed.
Weighted uptime
Less than 99.99% but greater than or equal to 99.9% | N/A | 5% ... Less than 95.0% | 50% | 50%
Databricks, SLA. Read the SLA

The page prints no version date. The Single Compute column reads 'N/A' for the 99.9-99.99% band, so the committed level for single compute is 99.9% (inferred from the first credit band). Credits are a % of the endpoint's compute Fees, applied to future Platform Services usage and not counting toward usage commitments.

All Databricks SLAsHow this is measured