Uptimeby GlyphCloud SQL SLA
Google Cloud · Databases · promises up to 99.99% · SLA of Oct 3, 2025 · checked 13d ago
1 major outage in the 252 days of history: 3.7 h counted, 99.939% observed against the 99.99% Enterprise Plus edition with HA (or read pool with 2+ nodes).
1 of 9 months fell below it (credits are claimed per month).
Last 90 days: 3.7 h counted, 99.83% observed.
Incidents, last 365 days
Multiple services were experiencing issues in the europe-west2 region.
A minor incident on europe-west2 for 6.1 h, not counted as downtime.
2 weeks ago
Multiple products in us-central1-b are experiencing network service degradation.A minor incident on nam5, us-central1 for 4.2 h, not counted as downtime.
2 months ago
We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.A major outage on global, us-west1 for 3.7 h, counted as downtime.
2 months ago
Major outage time per month
Allowed per month: 4.4 min
Commitments and credits
Enterprise Plus edition with HA (or read pool with 2+ nodes)
MySQL, SQL Server, PostgreSQL Enterprise Plus with high availability
Credit: below 99.99%: 10% · below 99%: 25% · below 95%: 100%
Enterprise edition with HA
MySQL, SQL Server, PostgreSQL Enterprise edition with high availability
Credit: below 99.95%: 10% · below 99%: 25% · below 95%: 50%
More in databases
Amazon DynamoDBAWS promises 99.999% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Amazon RDS (Multi-AZ)AWS promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3 d of major outage in the last year.
Observed 99.178% over 365 days
Databricks promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.
Observed 99.157% over 365 days
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Observed 99.157% over 365 days
Microsoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.
MongoDB promises 99.995% uptime, with a 10% credit when it misses; its status page showed 60 min of major outage in the last year.
Observed 99.989% over 365 days
Lakebase PostgresDatabricks promises 99.99% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.99%First credit5%Observed 365dNo feed
Managed DatabasesDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Elastic Cloud Hosted (formerly Elasticsearch Service)Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.99.95%First credit10%Observed 365d99.157%All incidents 99.896%
Azure SQL DatabaseMicrosoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.995%First credit10%Observed 365dNo feed
MongoDB Atlas (database clusters)MongoDB promises 99.995% uptime, with a 10% credit when it misses; its status page showed 60 min of major outage in the last year.99.995%First credit10%Observed 365d99.989%All incidents 99.279%
Terms, exclusions and sources
- Measured
- Calendar month per Instance; Downtime = all valid requests to an HA instance fail
- Credit cap
- 50% of the monthly amount for Enterprise edition with HA; 100% for Enterprise Plus edition with HA
- Claim window
- Within thirty days from the time Customer becomes eligible
- How to claim
- Notify Google technical support
- Not covered
- Features designated pre-general availability; Features excluded from the SLA in the Documentation; Errors caused by factors outside Google's reasonable control; Errors from Customer's or third-party software or hardware; Deprecated features or Services; Customer's restart of an Instance
- Status history
- Status history since Feb 27, 2026
- Weighted uptime
- All incidents, weighted: 99.467% · Downtime
Cloud SQL Enterprise Plus edition with high availability (HA) or read pool with at least 2 nodes >=99.99% ... 99.0% - < 99.99% 10% 95.0% - < 99.0% 25% < 95.0% 100%
Shared-core instances, single-zone instances and 1-node read pools are not covered. Scheduled maintenance downtime is excluded for Enterprise edition.