Uptimeby GlyphSupabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging) SLA
Supabase · Databases · promises up to 99.9% · checked 47d ago
8 major outages in the last 365 days. Worst region us-east-2: 36 h counted, 99.589% observed against the 99.9% Enterprise, which applies per region.
5 of 12 months fell below it (credits are claimed per month).
Last 90 days: 9.3 h counted, 99.57% observed.
Incidents, last 365 days
Intermittent 502/503 errors for pg_net calls to Edge Functions
A minor incident on ap-southeast-1 for 42 min, not counted as downtime.
4 days ago
Storage issues in us-east-1 and eu-central-1A minor incident on us-east-1, eu-central-1 for 82 min, not counted as downtime.
5 days ago
Intermittent errors on Supavisor Shared Pooler in us-east-2A minor incident on us-east-2 for 29 min, not counted as downtime.
5 days ago
Storage uploads failing in us-east-1A minor incident on us-east-1 for 49 min, not counted as downtime.
7 days ago
Delayed Log Delivery from 14:10 - 15:30 UTCA minor incident on Logging & Observability for 53 min, not counted as downtime.
12 days ago
Log Drain IssuesA minor incident on Logging & Observability for 19 min, not counted as downtime.
2 weeks ago
Elevated Mgmt API Error Rates in Multiple RegionsA minor incident on eu-central-1, ap-east-1, eu-west-3 and 3 more for 56 min, not counted as downtime.
2 weeks ago
Elevated Mgmt API Error Rates in Multiple RegionsA partial outage or slowdown on us-east-1, eu-west-1, us-west-1 and 2 more for 38 min, not counted as downtime.
2 weeks ago
Project lifecycle operation errors in the EU regionA partial outage or slowdown on eu-west-1 for 12 h, not counted as downtime.
2 weeks ago
Project lifecycle operations such as project creation, pausing, and restoration, in all regionsA partial outage or slowdown on ap-southeast-2, ca-central-1, eu-central-1 and 3 more for 76 min, not counted as downtime.
2 weeks ago
Support Form ErrorsA minor incident on Dashboard for 23 min, not counted as downtime.
3 weeks ago
Project creation errors ap-ne1A minor incident on ap-northeast-1 for 49 min, not counted as downtime.
3 weeks ago
Realtime latencyA minor incident on Realtime for 28 h, not counted as downtime.
4 weeks ago
Edge Function DegradationA minor incident on us-east-1, us-west-2, eu-central-2 and 3 more for 6.6 h, not counted as downtime.
4 weeks ago
Log ingestion impairedA minor incident on Logging & Observability for 4.9 h, not counted as downtime.
4 weeks ago
Increased errors on management api leading to project operation failuresA minor incident for 70 min, not counted as downtime.
4 weeks ago
Intermittent latency in Eastern USA minor incident for 72 h, not counted as downtime.
72 h counted, ran 6.8 d5 weeks ago
Project Lifecycle Issues in eu-west-1A partial outage or slowdown on eu-west-1 for 2 h, not counted as downtime.
6 weeks ago
Project Lifecycle Issues in eu-west-1A minor incident for 2 h, not counted as downtime.
6 weeks ago
Permission errors in the Supabase DashboardA partial outage or slowdown on Dashboard for 72 min, not counted as downtime.
6 weeks ago
Permission errors in the Supabase DashboardA partial outage or slowdown on Dashboard for 31 min, not counted as downtime.
6 weeks ago
Supabase CLI CI workflow failuresA minor incident for 1.7 h, not counted as downtime.
6 weeks ago
Increased error rate in project creation and project restoreA minor incident for 40 min, not counted as downtime.
6 weeks ago
Storage search failing for restored projectsA minor incident on Storage for 25 h, not counted as downtime.
6 weeks ago
Storage search failing for restored projectsA minor incident for 25 h, not counted as downtime.
6 weeks ago
Latest 25 of 60.
Major outage time per month
Allowed per month: 44 min
Commitments and credits
Enterprise
Enterprise customers named in an Order Form; GA products only (Beta/Alpha excluded)
Credit: below 99.9%: 10% · below 99%: 15% · below 98%: 20% · below 96%: 30%
SLA changes
Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)
The SLA page text changed (1 sentence added, 1 removed); it still states 99.9%.
2 weeks agoPage
Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)
20% cap on total credits (trailing 12 months of fees) and per-product scope/exclusions added. Not present in the 2025-06-15 snapshot, present on 2025-06-22. The 99.9% commitment and 10/15/20/30% schedule are unchanged since the earliest snapshot (2022-12-13).
1 year agoSource
Supabase Platform (Postgres, Auth, Data APIs, Storage, Pooler, Realtime, Functions, Management API, Branching, Studio, Logging)
Support table changed. The Dec 2022 snapshot had Standard / Priority / Priority Plus with Urgent at '1 business hour' for all three. By the June 2024 snapshot it was Team / Enterprise Standard / Priority Plus, with Team Urgent at 24 hours. Exact change date is between snapshots.
2 years agoSource
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Observed 99.157% over 365 days
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Observed 99.157% over 365 days
Google Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.
Observed 99.939% over 365 days
Microsoft Azure promises 99.995% uptime, with a 10% credit when it misses; its status page has no history this site can read.
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Managed DatabasesDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Elastic Cloud Hosted (formerly Elasticsearch Service)Elastic promises 99.95% uptime, with a 10% credit when it misses; its status page showed 3.1 d of major outage in the last year.99.95%First credit10%Observed 365d99.157%All incidents 99.896%
Cloud SQLGoogle Cloud promises 99.99% uptime, with a 10% credit when it misses; its status page showed 3.7 h of major outage in the 252 days on file.99.99%First credit10%Observed 365d99.939%All incidents 99.467%
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Terms, exclusions and sources
- Measured
- Actual Availability per calendar month, as measured by Supabase. Scope varies by product: Project (Postgres, Auth, Data APIs), Regional (>1% of a region's projects affected), Global (>1% of projects worldwide).
- Credit cap
- Total credits capped at twenty percent (20%) of fees paid for the affected services under the Order Form in the preceding 12 months
- Claim window
- Within thirty (30) days of the end of the month in which the Uptime Commitment was missed
- How to claim
- Email support@supabase.io with organization, services, regions, projects, 5-minute-interval downtime times and supporting logs
- Not covered
- Third-party vendors or cloud providers (AWS, Cloudflare, GCP, Azure, GitHub); Integration partners (e.g. Resend email); Force majeure and ISP outages; Customer misconfiguration, under-provisioned resources or insufficient I/O; Unsupported extensions, old Postgres versions, unofficial client libraries; Beta and Alpha products
- Status history
- Status history since Sep 22, 2025
- Weighted uptime
- All incidents, weighted: 98.67% · Downtime
Supabase will provide Actual Availability for at least ninety-nine and nine tenths percent (99.9%) of the total time in each calendar month ... Each product is individually covered by a 99.9% uptime commitment
No uptime SLA for Free, Pro or Team plans; the uptime SLA is Enterprise-only. The page prints no version date.