Hugging Face Hub (Team / Enterprise) SLA
Hugging Face · Platforms · no public SLA · SLA of Sep 15, 2022 · checked 25h ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
No public status history.
Commitments and credits
Terms of Service disclaim all warranties ('provided "as is" and "as available"'). Enterprise page lists 'Priority Support' and pricing lists 'Dedicated support' for Enterprise, but no uptime % or response times. Observed status-page uptime (not a commitment) on 2026-09-23: huggingface.co 99.887%, Hub git hosting 99.898%.
More in platforms
ServicePromisedFirst creditObserved 365dDowntime
Loom (Cloud)Atlassian · Platforms · Enterprise99.95%First credit5%Observed 365dn/aAll incidents 100%
App PlatformDigitalOcean · Platforms · All apps99.95%First credit10%Observed 365d100%All incidents 99.992%
Stripe API and payments servicesStripe · PlatformsNoneFirst creditn/aObserved 365dNo feedAll incidents 100%
Twilio Flex (Critical Scenarios)Twilio · Platforms · Flex customers99.99%First credit5%Observed 365d100%All incidents 99.63%
Vercel platform (content serving)Vercel · Platforms · Enterprise99.99%First credit10%Observed 365d100%All incidents 99.948%
Terms, exclusions and sources
- Measured
- No uptime commitment published.
- Not covered
- Services and Content provided 'as is' and 'as available'; No warranty on reliability of Services; Custom plans set by separate agreement
- Status history
- No public status history.
Sources: each vendor's own SLA page (re-read monthly) and status page feed (read every Friday). A summary, not the contract: the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.