Uptimeby GlyphRegional Load Balancers SLA
DigitalOcean · Platforms · promises up to 99.9% · SLA of Dec 3, 2025 · checked 47d ago
No major outage in the last 365 days: 100% observed against the 99.9% All.
Last 90 days: no major outage.
Incidents, last 365 days
No incidents on file for this service.
Major outage time per month
Allowed per month: 44 min
Commitments and credits
All
Regional Load Balancer resources
Credit: below 99.9%: 10% · below 99%: 25% · below 95%: 100%
SLA changes
Regional Load Balancers
The SLA page text changed (9 sentences added, 8 removed); it still states 99.9%.
2 weeks agoPage
More in platforms
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Google promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Hugging Face publishes no SLA for it; its status page has no history this site can read.
NVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.
Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Salesforce publishes no SLA for it; its status page has no history this site can read.
Stripe publishes no SLA for it; its status page has no history this site can read.
Loom (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.99.95%First credit5%Observed 365dn/aAll incidents 100%
App PlatformDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Google Maps Platform (Core Services)Google promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.9%First credit10%Observed 365dNo feed
Hugging Face Hub (Team / Enterprise)Hugging Face publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
NVIDIA Omniverse CloudNVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.99%First credit10%Observed 365dn/a
MuleSoft CloudHub (Anypoint Platform)Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.95%First credit5%Observed 365dNo feed
Stripe API and payments servicesStripe publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Terms, exclusions and sources
- Measured
- Monthly Uptime Percentage per Regional Load Balancer resource
- Claim window
- Notify within 24 hours of Downtime; claim by end of second billing cycle
- How to claim
- Contact Support
- Not covered
- Scheduled maintenance or customer-initiated downtime; Factors beyond DigitalOcean's reasonable control (force majeure, third-party outages); Account restrictions, misuse, or violation of the Customer Agreement; Customer application code or configuration errors
- Status history
- Status history since Sep 22, 2025
- Weighted uptime
- All incidents, weighted: 99.989% · Downtime
DigitalOcean will use commercially reasonable efforts to provide a Monthly Uptime Percentage of 99.9% for Regional Load Balancer resources.
Global Load Balancers, NAT Gateway, GPU Droplets, Marketplace and Spaces Cold Storage have separate SLAs listed on the index (not captured).