Stripe API and payments services SLA
Stripe · Platforms · no public SLA · checked 47d ago
No public SLA, so there is no promise to test.
Incidents, last 365 days
No public status history.
Commitments and credits
No public uptime SLA was found. stripe.com/legal has no SLA document, and the Stripe Services Agreement General Terms have no uptime percentage or service credits ('Stripe is not obligated to provide support to Customers'). The support-plans page cites '99.999%+ historical uptime', which is a historical figure, not a commitment. Any uptime SLA would be in negotiated enterprise contracts.
SLA changes
Stripe API and payments services
The SLA page text changed (30 sentences added, 30 removed); not yet reviewed.
2 weeks agoPage
More in platforms
Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.
DigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
DigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.
Observed 100% over 365 days
Google promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.
Hugging Face publishes no SLA for it; its status page has no history this site can read.
NVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.
Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.
Salesforce publishes no SLA for it; its status page has no history this site can read.
Loom (Cloud)Atlassian promises 99.95% uptime, with a 5% credit when it misses; its status history is still building.99.95%First credit5%Observed 365dn/aAll incidents 100%
App PlatformDigitalOcean promises 99.95% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.95%First credit10%Observed 365d100%All incidents 99.989%
Regional Load BalancersDigitalOcean promises 99.9% uptime, with a 10% credit when it misses; its status page showed no major outage in the last year.99.9%First credit10%Observed 365d100%All incidents 99.989%
Google Maps Platform (Core Services)Google promises 99.9% uptime, with a 10% credit when it misses; its status page has no history this site can read.99.9%First credit10%Observed 365dNo feed
Hugging Face Hub (Team / Enterprise)Hugging Face publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
NVIDIA Omniverse CloudNVIDIA promises 99% uptime, with a 10% credit when it misses; its status history is still building.99%First credit10%Observed 365dn/a
MuleSoft CloudHub (Anypoint Platform)Salesforce promises 99.95% uptime, with a 5% credit when it misses; its status page has no history this site can read.99.95%First credit5%Observed 365dNo feed
Salesforce services (Main Services Agreement)Salesforce publishes no SLA for it; its status page has no history this site can read.NoneFirst creditn/aObserved 365dNo feed
Terms, exclusions and sources
- Measured
- No public uptime commitment
- Status history
- No public status history.
- Weighted uptime