Promised uptime vs actual

35 vendors · 99 services

Stripe API and payments services SLA

Stripe · Platforms · no public SLA · checked 47d ago

No public SLA, so there is no promise to test.

Incidents, last 365 days

No public status history.

Commitments and credits

No public uptime SLA was found. stripe.com/legal has no SLA document, and the Stripe Services Agreement General Terms have no uptime percentage or service credits ('Stripe is not obligated to provide support to Customers'). The support-plans page cites '99.999%+ historical uptime', which is a historical figure, not a commitment. Any uptime SLA would be in negotiated enterprise contracts.

SLA changes

SLA page changedUnverifiedOct 23, 2026
Stripe API and payments services
The SLA page text changed (30 sentences added, 30 removed); not yet reviewed.
2 weeks agoPage

More in platforms

Terms, exclusions and sources
Measured
No public uptime commitment
Status history
No public status history.
Weighted uptime

All Stripe SLAsHow this is measured