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Uptime.

App Platform SLA

DigitalOcean · Platforms · promises up to 99.95% · SLA of Jun 3, 2025 · checked 24h ago

Official SLAStatus page

No major outage in the last 365 days: 100% observed against the 99.95% All apps.

Last 90 days: no major outage.

Incidents, last 365 days

No incidents on file for this service.

Major outage time per month

Allowed per month: 22 min

Commitments and credits

  • All appsEach App Platform App Component Instance99.95%below 99.95%: 10% · below 99%: 30% · below 95%: 100%

More in platforms

Terms, exclusions and sources
Measured
Per App Component Instance; unavailability = 5+ consecutive minutes with no external connectivity (or failing to start, for components without ingress)
Credit cap
Credits apply only to charges for the affected App Platform ACI
Claim window
No later than the end of the second billing cycle after the failure
How to claim
Contact Support with the ACI, incident times and request logs
Not covered
Scheduled maintenance or customer-initiated downtime; Factors beyond DigitalOcean's reasonable control (force majeure, third-party outages); Account restrictions, misuse, or violation of the Customer Agreement; Customer application code or configuration errors
Status history
Status history since Sep 22, 2025
Weighted uptime
All incidents, weighted: 99.992% · Downtime
DigitalOcean will use commercially reasonable efforts to provide a Monthly Uptime Percentage of 99.95% for each App Platform ACI.
DigitalOcean, Last Updated on June 3, 2025. Read the SLA

Middle band is 30% (not 25%). Credits only issued above $1.

All DigitalOcean SLAsHow this is measured

Summaries of published SLAs; the contract you sign governs. Logos via logo.dev; trademarks belong to their owners.

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